Cybersecurity Analyst I (CSOC)

Posting End Date:  

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

***This is a hybrid role that will be filled in The Woodlands, TX***

***The official title for this role in the system will be 'Info Sec Analyst I'***

Brief Position Description

The Analyst - Consolidated Security Operations Center (CSOC) is responsible for effective execution of 24/7 monitoring operations and incident management for Entergy’s physical security programs.  Through maintenance of security programs, the Analyst executes on guidance and ensures all processes and procedures are followed. 

Key responsibilities include:

• Direct eyes-on-glass monitoring and tier-1 support for events and incidents related to security operations in the corporate and Operational Technology environments
• Monitoring security events from the physical security monitoring tools to determine security risk and respond according to management direction
• Execute on strategy and technology roadmap for the CSOC function
• 24/7 with 12 hours shifts which include weekends and holidays and day/night.  After hours and weekend activities necessary to support the business needs
• Participate in training and exercises to ensure CSOC team proficiency
• Execute on the response processes to minimize the impact of risks
• Ability to work remotely and onsite as needed.
• Participate in CSOC activities in compliance with specific requirements of North American Electric Reliability Corporation Critical Infrastructure Protection (NERC CIP)
• Contacting other Business Units
• Dispatching Local Law Enforcement
• Take phone calls
• Work tickets
• Work and respond to emails
• Work Alerts

Minimum education and experience needed:

Info Sec Analyst I: Bachelor's/Associate's degree in computer science, cyber security or a related discipline and 0 years of physical/cyber security monitoring experience is needed; or in lieu of a degree 4+ years of physical/cyber security monitoring experience is needed

Minimum knowledge, skills, and abilities required of the position:

• Experience working with a team required to operate in 24/7 shifts
• Ability to work effectively with team members and with customers
• Solid organizational and time management skills
• Commitment to customer service with solid oral communication skills
• Solid writing and communication skills
• Available to travel
• Self-motivated
• Capable of meeting deadlines
• Ability to follow written instructions

#LI-DNP

Primary Location: Texas-The Woodlands Texas : The Woodlands 
Job Function: Professional
FLSA Status: Exempt 
Relocation Option: No Relocation Offered
Union description/code:  
Number of Openings: 1
Req ID: 114152
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.