Manager, Technology & Cyber

Company: Sovereign General
Department: Underwriting
Employment Type: Regular Full-Time 
Work Model: Hybrid
Language: English is required, French is an asset
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

As a wholly owned subsidiary of the Cooperators General Insurance company, Sovereign Insurance believes your experience matters. This is our promise to not only our clients but to our employees as well, because we know the strength of our company starts with our people. The smart, curious and collaborative people who bring their whole heart and passion to work each day. But you can’t pour from an empty cup; we take care of the well-being of our people so that they are inspired to protect Canadian businesses and the lives, families and communities we impact. Join us and begin shaping your experience at Sovereign.

Sovereign is looking for a logical and astute leader to lead the Technology E&O and Cyber underwriting team to ensure strong execution, operational efficiency and portfolio growth at a national level.  The successful candidate will be skilled at implementing creative Technology E&O and Cyber insurance solutions.

This role will oversee a diverse portfolio across broker direct, delegated authority and MGA distribution channels.

The Manager, Tech & Cyber will oversee a national team of Technology E&O and Cyber underwriters, providing day to day leadership, support and technical oversight.  This role will also be directly responsible for managing their own portfolio of business with expectation of new business opportunity growth. This team is responsible for providing expert underwriting services and risk-based insurance solutions to help clients to protect their business from cyber-attacks, data leaks and litigation. 

How you will create impact:

• Lead an underwriting team to achieve company goals for growth and profit in a sustainable fashion
• Conducting ongoing reviews of existing accounts and programs, including conduct of audits, to ensure the quality of accounts underwritten and adherence to procedures and portfolio philosophy.
• Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.
• Providing proactive portfolio management techniques to deliver enhanced profitability
• Communicate and ensure Sovereign customer service standards are met through actively building client awareness of the Tech Cyber product/service line and gathering feedback on overall quality of service.
• Identify and partner with other business areas to cross-sell as needed.
• Providing leadership and strategic direction on Broker, MGA and Assumed partner distribution segments.
• Develop and maintain relationships with our distribution partners within the broker, MGA and Strategic Partners space, by participating in partner visits, gathering quality of service feedback, and assisting in identifying and developing Technology E&O and Cyber Liability underwriting opportunities.
• Providing leadership and technical expertise for Technology E&O and Cyber risks to team members across Canada.
• Collaborating with underwriters on complex accounts, providing guidance and final approval to ensure alignment with underwriting standards and business strategy.
• Continually support internal development through mentorship, coaching and training
• Manage Talent review for your team and ensure necessary actions are executed (development plans, acquisition, exits, retention, recognition, etc).
• Prepare regular/special reports or presentations, as required
• Managing a book of business, including day to day underwriting of renewals, while actively pursuing new business growth opportunities.

 How you will succeed:

• You thrive on leading and motivating others to embrace accountability to deliver our exceptional client experience and achieve results. 
• You ensure you and your team’s day to day actions are in harmony with the company’s purpose, vision, and values even when challenged.
• You take responsibility for guiding others through changing conditions and creating a supportive culture that encourages the exploration of new opportunities or innovations.
• You value and encourage others to have cooperative and collaborative dialogue because diverse perspectives offer more creative and productive solutions. 
• You will manage the growth strategy, identifying areas of opportunity to expand and launch new products
• You will demonstrate in-depth knowledge regarding Technology E&O and Cyber classes of business
• You will enhance efficiencies and streamline processes.

To join our team:

• Bilingual – an important asset
• CIP/FCIP/RPLU and/or CRM designations
• 6-9 year of experience in Tech and Cyber underwriting, with a proven ability to lead, coach and develop a team of underwriters across varying seniority levels.
• Strong understanding of fundamental sales and business development strategies and practices.
• Experience working with MGA and white-labeled distribution partners will be an asset.
• Established broker network in Ontario will be an advantageous asset
• Strong comprehension and application of risk management principles
• Strong business acumen and customer service mindset effecting towards building stronger partner relations and profitability
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members. 

What you need to know:

• You will travel occasionally – up to 20% of the time
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you? 

• The opportunity to take on challenging work and contribute your expertise, creativity, and passion in meaningful ways.
• A comprehensive total rewards package, including competitive salary, bonus, paid time off, pension and benefits.
• A holistic approach to your well-being, with physical and mental health programs and flexible work options.
• The opportunity to work on an inclusive team who inspire each other to explore and achieve what’s possible.
• An organizational commitment to sustainability and charitable giving; positively impacting the social, environmental and economic well-being of Canadian businesses, families and communities.