Solution Architect - Security

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Job Summary

A passion for Cyber Security is key, and the ability to demonstrate an in-depth knowledge of Security technologies, trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. 

• CDW’s Cyber Security Practice consists of a group of highly skilled Solution Architects and Specialists 

In this role you will act as a Solution Architect within the Security Practice as well as the wider Solution Sales group. The role has three key areas of responsibility, which broken down are: 

• Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win profitable business.  

• Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/accreditation. 

• Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations. 

Key responsibilities

• Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW’s CRM system to support sales forecasting and pipeline management. 

• Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership (TCO) models, business cases, high level designs (HLD’s) and statement of works (SoWs) 

• Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support. 

• Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service. 

• CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise. 

• SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences. 

• Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider Solution Sales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer. 

• Repeatable Solutions – Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. 

• Partner Engagement – Cultivate strong relationships with CDW’s partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers. 

• Sales Enablement - Assist CDW sellers with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team’s capabilities. 

• Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments. 

• Accreditation – Attain and maintain the highest level of relevant accreditations in key areas as required. 

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualifications, Skills & Experience

• A great understanding of the Cyber Security Market and key areas such as Endpoint Security (EDR / MDR), Cloud Security, Secure Access (SWG / CASB), Identity, SOC Tooling, SIEM, Data Security, Advisory Services and Managed Security Services. 

• Previous experience in a channel Solution Sales role or similar including leveraging partner resources, incentives and teams during presales engagements. 

• Experience selling both professional and managed services. 

• Strong capabilities with at least two top tier security vendors, such as Palo Alto, Cisco, Crowdstrike, Fortinet, Zscaler and Netskope. 

• Security Vendor Accreditations will be advantageous. 

• Independent and relevant certifications (such as CISSP, CISM) are advantageous. 

• Knowledge of industry frameworks such as NIST, DORA, Regulatory Compliance, Governance and standards are desired but not essential. 

Essential Attributes

• Self-driven and self-motivated 

• Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. 

• Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment (ROI) 

• Experience and ability to develop and build relationships with a range of stakeholders, including C-suite. 

• A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality. 

• A passion for technology and its ability to have a positive impact on business. 

• Quality focused with excellent attention to detail producing high quality documentation from solution designs and request for proposal (RFP) responses to TCO models, business cases, HLDs and SoWs 

We make technology work so people can do great things.     

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.