SIEM/Data Mesh Service Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Position Overview:
We are seeking a self-motivated and customer-focused SIEM/Data Mesh Service Engineer to join our growing team. The ideal candidate will possess excellent reporting and analytic skills, be proficient at coding reports, dashboards, and possess a strong aptitude for customer service, using data to tell a compelling story. If you are passionate about cybersecurity, excel in a client-centric environment, and are familiar with SaaS migrations, we would love to hear from you.
 

Key Responsibilities:

• SIEM Administrative Management: maintain SIEM solutions to ensure optimal performance and security for our clients.
• Analytics and Reporting: Develop and deliver leveraging PM tools (i.e Jira) insightful analytical reports, leveraging data to identify trends, anomalies, and potential usage patterns. Use data to craft stories that provide actionable insights to stakeholders.
• Customer Focus: Deliver exceptional customer service by understanding client needs and using data-driven insights to enhance their security posture. Build strong relationships with stakeholders through clear and effective communication.
• SaaS Migrations: Assist in the planning and execution of SaaS migrations, ensuring smooth transitions while maintaining system integrity and security.
• Service Management: Collaborate with cross-functional teams to ensure efficient service delivery and resolution of client issues. Implement best practices in IT service management to enhance service quality and client satisfaction.
• Continuous Improvement: Stay current with industry trends and emerging technologies in cybersecurity. Proactively seek opportunities to enhance SIEM capabilities and improve service delivery.

 
Qualifications:

• Demonstrated ability to deliver exceptional customer service by using data to tell compelling stories and derive actionable insights.
• Familiarity with SaaS & Hyperscaler migrations and the associated challenges and opportunities (e.g, AWS, GCP, Azure).
• Strong communication and interpersonal skills, with a talent for building rapport and understanding client needs.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Proficient operating in Agile work methodology and tools (i.e Jira, ServiceNow)
• Strong Project Management and organizational skills
• Proficient in Microsoft PowerPoint, Lucid Chart, and Github
• Proven experience in SIEM (e.g., Google Chronicle, Splunk, Microsoft Sentinel, SumoLogic, DataDog, Devo) management and analytics, with a strong understanding of security operations and best practices.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or similar are a plus.

 ​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 425068  | Work Area: Information Technology  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.