Identity and Access Management, Experienced

Your Role 
We are seeking a dedicated and detail-oriented Identity and Access Management (IAM) Operations Team Member to join our dynamic Information Security team. The ideal candidate will be responsible for managing and maintaining our IAM systems, ensuring secure and efficient access to our digital resources. This role is pivotal as we evolve our product model, focusing on delivering best-in-class identity capabilities through our flagship product, Identity Shield, and its sub-products, Identity Suite and Identity Managed Services. The candidate should possess strong skills in automation and scripting.  Additionally, experience with DevOps practices and tools, including CI/CD pipelines and version control systems, is essential to integrate IAM solutions seamlessly into our development workflows.

About Us
Our IAM team is a critical cornerstone of our cybersecurity capabilities. We are focused on supporting our primary customer, Blue Shield of California, by managing its 5+ million members and other external identities across all its digital portals. Our flagship product, Identity Shield, provides comprehensive identity and access management solutions and managed services, featuring two sub-products: Identity Suite and Identity Managed Services. As we look to the future, we are committed to evolving our product model to deliver cutting-edge identity capabilities that meet the growing needs of our customers

Your Work

In this role, you will:

• Access Management: Manage user access and permissions across various systems and applications, ensuring compliance with security policies and procedures.
• Identity Governance: Implement and maintain identity governance processes, including role-based access control (RBAC), user provisioning, and de-provisioning.
• Incident Response: Respond to and resolve IAM-related incidents and service requests in a timely manner.
• Compliance and Audit: Ensure compliance with industry standards and regulatory requirements (e.g., ISO, NIST, HIPAA) by conducting regular audits and reviews of IAM processes and controls.
• Collaboration: Work closely with cross-functional teams, including IT, HR, and business units, to support IAM initiatives and projects.
• Documentation: Maintain accurate and up-to-date documentation of IAM processes, procedures, and configurations.
• Quality Assurance: Conduct quality assurance of IAM procedures and automation scripts to ensure they meet security and operational standards.
• Developing Automation: Identify opportunities for process improvements and automation within the IAM domain to enhance efficiency and security.

Your Knowledge and Experience

• Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience: Requires minimum of 3 years of experience in identity and access management or a related field.
• Technical Skills:
  • Proficiency in IAM technologies and tools (e.g., SailPoint, Active Directory, Azure AD, CyberArk).
  • Knowledge of cloud environments and IAM within cloud platforms is a plus.
  • Experience in developing IAM automation capabilities.
  • Proven experience with hands-on experience with automation tools and frameworks (e.g., Ansible).
  • Proven experience with DevOps practices and tools, including CI/CD pipelines and version control systems (e.g., Git).
• Certifications: Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or similar are preferred.
• Soft Skills: Strong analytical and problem-solving skills, excellent communication and collaboration abilities, and a proactive approach to security and compliance.

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