Systems Administrator II (Help Desk)

Washington, D.C, DC

A USD 54K-68K (estimate) Mid-level Full Time

@ P...

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Found 2d ago

Tasks

Document incidents and resolutions
Ensure compliance with security policies
Escalate complex issues to Tier III
Install and configure operating systems
Maintain patching and updates
Manage user access and permissions
Monitor system performance
Provide Tier II help desk support
Provide end user training and technical guidance
Provision user accounts
Support system deployments and upgrades
Troubleshoot hardware and software issues
Troubleshoot network and system issues

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Systems Administrator II (Help Desk)

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