Tier II IT Support Specialist
Tasks
- Administer user accounts
- Collaborate on infrastructure projects
- Escalate infrastructure issues
- Identify automation opportunities
- Maintain IT documentation
- Manage onboarding and offboarding
- Mentor support staff
- Monitor system health
- Resolve support tickets
- Support security policies
- Troubleshoot hardware software cloud issues
Perks/Benefits
- N/A
Skills/Tech-stack
Automation | Device Management | Knowledge sharing | Security Principles | System monitoring | Technical Communication | Troubleshooting | User Management
Education
Roles
IT Support | IT Support Specialist | Specialist | Support Specialist
Regions
Countries
States
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