Senior System Administrator

Company 

Kathy Kuo Home is a luxury online home furnishings destination on a mission to help everyone #lovewhereyoulive.  Kathy Kuo Home carries a highly curated collection of home furnishings while offering clients premium interior design services and easy-to-shop look books. Kathy Kuo Home believes that shopping for great design should be fun, easy, and inspiring, so it provides everything from design inspiration to flawless execution in one vertically integrated platform, allowing customers to create a space they will cherish for years to come. 

Curated Collection and Ecommerce

Under the direction of celebrated designer Kathy Kuo, the company serves as the premier online boutique for luxury furniture, lighting, and home decor. The assortment is curated with a design-first approach that offers exclusive access to impeccably-crafted designer pieces from top manufacturers and artisans around the world. 

Full Service Interior Design Studio

In addition to its aspirational collection, Kathy Kuo Home is also a full-service interior design studio with a robust menu of Design Services. Kathy Kuo Home’s roster of professional interior designers combine a high-touch, personalized approach with the latest in design technology to help customers with all of their design needs—from small updates and refreshes, to gut renovations and building entirely new homes.

Trade Business

Kathy Kuo Home is proud to offer a top-tier Trade business that provides the interior design and architecture communities with an inspiring selection of luxe homewares and furnishings at competitive trade prices. Additionally, Kathy Kuo Home provides its Trade customers with a dedicated concierge team to ensure a best-in-class customer service experience throughout the entire design process. Combining service, commerce, and technology, Kathy Kuo Home is the ultimate one-stop home and design destination.

Culture and Values

The Kathy Kuo Home team members are design-obsessed, entrepreneurial-minded and empathy-oriented individuals that seek to create more impact and beauty in the world of interiors.  As one of the fastest growing online companies in the home and garden space, it is a fantastic time to join Kathy Kuo Home’s fast-paced, nimble, and creative team. 

Core Values

We Employ First Principles Design Thinking | First principles design thinking  involves breaking down a complex problem or situation into its fundamental components and then reassembling them from scratch by challenging assumptions and developing a deep understanding of underlying principles. 

We are Limitless Learners | We are curious by nature and aim to be 1% better every day by learning 1 new thing a day.

We Strive To Be Self-Aware | We are self-reflective and deeply curious about ourselves. We believe with a deep awareness of oneself, can one develop awareness for others.

We Play the Long Game | We have an infinite horizon for growth and lean into business decisions that have a long-lasting impact on brand growth

Core Principles

We have Deep Kindness and Respect for All | Our business model is supported by the relationships that we have with our customers, vendors, and shippers. We treat our team members, shippers, and vendors with the same spirit of kindness, willingness to collaborate, and respect for their needs.

We Lead with Empathy | When faced with hard choices, we lean into empathy and compassion first as our primary decision drivers. We proactively reach out to celebrate each other's success and buoy those that need us.

We Require Feedback | Giving and receiving feedback promotes a culture of self-awareness, growth, and humility, the foundations of strong inter-department connection.

We are Humble and Hungry | We operate with a startup mentality, scrappy and intentional with how we use our human and financial resources no matter what scale of business we are in.

We Audit the Details - Design and Service | We deeply audit all details and have hyper-awareness of process, cause, and effect and how this relates to our design and service quality output.

We Keep Calm / Grace Under Fire | We solve problems by being self-aware, open-minded, and accepting of different ideas and opinions and strive to be calm, reflective, and not defensive.

The position of Senior System Administrator will be responsible for managing and securing our cloud infrastructure and SaaS applications. You will oversee AWS environments, implement security best practices, monitor system performance, and support internal users to ensure seamless operations.

Responsibilities

• Manage, setup, monitor, upgrade and optimize AWS hosted environments on Windows Server

• Manage administration and users for Gmail Business, Asana, Filezilla, Vonage, KKH ecommerce platform and Salesforce.

• Manage users and configurations for NordLayer VPN

• Manage, setup and monitor all backup systems.

• Manage, upgrade and setup MySQL databases.

• Implement and manage deployment automation software.

• Deploy all software updates from engineering teams to test and production environments.

• Troubleshoot infrastructure and cloud-related issues.

• Manage, and implement database synchronizations across different server environments.

• Automate administrative tasks using PowerShell or other scripting tools.

• Document all IT processes and IT configurations for servers, third party tools, etc.

• Provide user technical support for business users and technical teams.

• Assist in disaster recovery planning.

• Review, investigate and assist with company cyber security protocols.

Qualifications & Skills

• 5+ years of experience in IT System Administration, with a focus on windows environments.

• Strong knowledge of Amazon Web Services.

• Experience with deployment, networking and security tools.

• Experience with MySQL databases

• Scripting experience with PowerShell, or other scripting tools.

• Strong troubleshooting skills and the ability to work independently.

Preferred Certifications (Not Required but a Plus)

• MCSE (Microsoft Certified Solutions Expert)

• AWS Certified SysOps Administrator - Associate

• Microsoft Certified: Security, Compliance, and Identity Fundamentals

• CompTIA Security+ or CISSP