Cybersecurity Engineer (Junior) - Security Operations Center

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

Job Title: Cybersecurity Engineer (Junior) - Security Operations Center

Job Location: São Paulo City - Metropolitan Area/South Zone (3 days/week at office).

Working hours: US EST time-zone approx - 8x5 NBD

This position reports to: Global Cyber Security / Security Operations Center Associate Director in US.

Employment condition: Brazil full-time CLT with FactSet competitive benefits global package applied to Brazil (FactSet total rewards).

Fluency in English (written and spoken) is a definitive must to apply;

Job Description:

FactSet is currently seeking a “Cybersecurity Engineer” to join the growing global Cybersecurity team.  The hire will be part of global “Cyber Command Center” (SOC) department, which is primarily responsible for detecting & responding to the ever-evolving Cybersecurity Threats to the business & its assets.  Department’s areas of work include Security Event analysis, Use case development, Incident Response, Digital Forensics, Security control Tuning, Threat Intelligence & Hunting. This role is primarily responsible for acting as a front-line incident responder, investigating incidents and events raised through our internal SIEM or the MSSP. A successful candidate f or this role requires lots of enthusiasm, willingness to learn, attention to detail, and an understanding of both network and endpoint-based attacks.

As this member will join a Global SOC that currently supports all FactSet regions worldwide, it will be required to work on specific shift-time focused on US time-zone - 8 hours shift duration within range of EST working hours.

Job Responsibilities:

The Cybersecurity Engineer - SOC on day-to-day will:

• Use SIEM and log tools to monitor and analyze security events across FactSet, including end-user devices and a hybrid environment.
• Investigate alerts from the MSSP and take action to address threats.     
• Conduct root cause analysis to understand security incidents, documenting findings in the ticketing system for continuity and future audits.     
• Gather and share threat intelligence with relevant teams and conduct threat hunts.
• Develop SIEM detection rules to enhance coverage and reduce false positives.
• Create and adjust SOAR automations to reduce threat response time.
• Update incident response playbooks for consistent analysis.
• Work with IT, Cloud, and Networking teams to resolve incidents and improve security.
• Participate in post-mortem reviews for continuous improvement. 

The candidates we`re looking for should (must-have skills):

Hard-Skills:

• Be proficient with SOC-related technologies and toolset, including SIEM, network and endpoint security, email, web, and cloud security platforms, and vulnerability management tools.
• Understand digital forensics in an enterprise environment.
• Be familiar with attack frameworks like Kill Chain and MITRE, and the ability to use them for incident response and reporting.
• Have the ability to identify and implement automation opportunities.

Soft-Skills:

• Be able to explain/translate complex technical situations to both technical and non-technical audiences.
• Be able to manage its own time effectively across various responsibilities through prioritization and scheduling.
• Business-driven vision.
• Analytical behavior.
• Be a self-starter self-motivated to work autonomously when required.
• Be able to collaborate as a team-player (learning and teaching) other team members from other regions in a multi-cultural environment (USA/EMEA/APAC).

The candidates we`re looking for may (nice-to-have skills):

• Have previous/current experience working in a financial services/market data or IT organization.
• Have previous/current experience working in large enterprises.
• Have previous/current experience working in multi-national/multi-region organzation.
• Demonstrate proven experience in developing use cases within attack frameworks.
• Own relevant domain-related certifications.
• Demonstrate willing and ability to learn new technologies and acquire new skills in alignment with Factset`s roadmap.

Requirements to apply:

• Bachelor’s degree in computer science or equivalent work experience (Superior Tecólogo TI/TIC)
• 1-2 Years of experience working in Incident Response / Security Ops or similar roles within Cyber Security.
• Must have Fluency in English, both written and verbal.
• Live in São Paulo to commute to office 3x/week as per FactSet`s global policy.
• Be able to work in non- Brazil business hours (probably something approx. within range of 9EST until 20EST (10 BRT to 21 BRT) - to be aligned with hiring manager during interviews.

Interview steps:

1 - HR screening - Factsetˋs presentaiton / salary expectation / requirements verification (100% english).

2 - Screening with hiring manager + local brazilian peer manager (english + portuguese) to discuss skills, previous experience, motivators, drivers, expectations.

3 - Tech pannel with team members to assess and validate technical skills (100% english).

4 - Behavioral and cultural match pannel with team members (100% english).

Company Overview: 

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn.