Vulnerability Management Delivery Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Position Summary:

The Vulnerability Management Delivery Lead drives the remediation of vulnerabilities for Enterprise Risk & Finance Technology (ERFT) across the Patching, Compliance and related workstreams. Responsible for communication of inventory and progress reporting to application teams and leaders. Tracks performance to risk appetite and QA metrics and provides G2G plans and commentary for non-performing measures.  Ensure adherence to the Enhanced Remediation Program SLAs and consequence model.

Additional Responsibilities:

• Reporting: Regular inventory updates to application teams with key messages and focus area guidance. Executive level reporting for CIO, 1 Down and Technical Executive organizations.
• Education: Chair office hours for application teams providing updates on new vulnerabilities, focus areas driven by security partners, and overall vulnerability remediation topics. Provide guidance, instructions and reference materials for required remediations.
• Training: Develop and administer regular training sessions to application teams covering vulnerability management requirements, measurements, and application responsibilities under the Enhanced Remediation Program.
• Metrics: Forecast and track monthly results for QA metrics controls aligned to infrastructure vulnerability management. Analyze results, provide G2G plans for non-performing measures.
• Engage with infrastructure and security partners as required to assist application teams with remediation guidance and contacts to complete their work.
• Identify situations requiring exceptions; partner with colleagues managing exceptions to engage application teams and assist with identification of controls required for risk partner approval.
• Other duties as required related to vulnerability management (e.g., P1 remediation; Audit / Risk requirements).

Required Qualifications:

• 15+ years prior Risk or Vulnerability Management experience 
• Knowledge of information security and controls, risk management and documentation
• Excellent MS-Office skills (including PowerPoint (for presentations) and Excel (for manipulating substantial amounts of data with pivot tables and charts. Must be able to tell the succinct story of a large data set
• Able to interact effectively with all levels of the organization from development teams through executive level
• Mid-level infrastructure of Operating Systems, Databases and Middleware products
• Ability to build partnerships and influence others to perform required actions, or the “get the answers” that would assist application teams with remediation
• Skilled in handling multiple priorities with tight deadlines in a challenging environment
• Work within a team but also can work for extended period in standalone roles to meet targets and deadlines
• Ability to analyze details and shape results into conclusions and recommendations for management

Desired Qualifications:

• Direct experience documenting security risks and action plans for remediation
• Experience with ORCIT / POP (tools to capture G2G plans and control ratings)
• Tableau Reporting
• JIRA/Confluence experience
• SharePoint development experience

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management

Shift:

Hours Per Week: