Cyber Operations Specialist

Primary DetailsTime Type: Full time

Worker Type: Employee

Cyber Operations Specialist

London

Permanent (Hybrid)

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The Opportunity

We’re looking for a talented and driven Cyber Operations Specialist to join our Global Security Operations Centre (GSOC) in London. This is a unique opportunity to step into a dual-focus position within a high-performing, supportive team that's at the heart of protecting our global operations.

You’ll bring your technical expertise, curiosity, and commitment to excellence to a role where no two days are the same—and where your impact will be seen and valued.

Your new role

In this dual-focus role, you'll be right at the centre of some of our most critical and dynamic security operations.

First, you'll help plan, coordinate, and deliver Purple Team training exercises. That means handling logistics, setting schedules, aligning resources, and working closely with key stakeholders to ensure each exercise runs smoothly and delivers real impact.

Second, you'll take the lead in driving remediation efforts that come out of these exercises, as well as Threat Hunting and Breach & Attack Simulations (BAS). You'll track findings, help prioritise actions, and make sure progress is made - following up with the right people to see things through to completion.

Alongside this, you’ll support the day-to-day delivery of services and help keep operations running smoothly. You’ll also play a key role in governance, risk management, and continuous improvement across the GSOC, working closely with the Operations and Service Delivery Manager.

Main responsibilities:

• Coordinate and orchestrate Purple Team exercises by managing scheduling, logistics, and resources across global teams, ensuring alignment with strategic security goals and maintaining detailed documentation of outcomes.

• Manage remediation efforts from Purple Team exercises, Threat Hunting, and BAS (Breach & Attack Simulations ), working with risk teams and stakeholders to address vulnerabilities, track improvements, and ensure mitigation efforts are completed. Support post-exercise reviews to drive continuous security enhancements.

• Drive service delivery and operational support for GSOC by managing change requests, monitoring KPIs, supporting governance and risk management, and collaborating with global teams to continuously improve security. Assist with post-incident reviews and maintain documentation for audits.

About You

We're looking for someone with a strong background in cybersecurity, hands-on experience with tools like JIRA and Power BI, and ideally a qualification in Agile or another project management framework. Just as important, though, is your mindset—you’re someone who’s organised, proactive, and ready to adapt in a fast-moving environment.

As a global organisation, we work across multiple time zones, and this role may occasionally require flexibility in working hours to collaborate with teams around the world. We're a flexible employer—and we’re looking for someone who values that same spirit of adaptability in return.

Skills you'll need:

• Cyber security background, with an awareness and an understanding of the topics of Purple Teaming, Threat Hunting, and Breach & Attack Simulations.
• Hands-on expertise with JIRA and PowerBi.
• Experience in project coordination, risk management, and remediation tracking.
• Knowledge of AGILE or other project management frameworks.
• Great stakeholder management and communication skills.
• Qualifications such as CISSP, CISM, or CEH are a plus.

Why QBE? At My Best   

 At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.   

#LI-Hybrid

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.   

  

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://qbeeurope.com/careers/flex-qbe/).  

  

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.   

  

To find out more about why you should work for QBE, visit our careers website.  

  

At My Best - QBE Benefits   

 You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.  As well as the benefits below we also offer an extensive choice of other options to suit you!   

  

30 days holiday a year with the option to buy up to 2 additional days.  

Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.  

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.  

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.   

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.  

Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.  

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.  
Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.  

To find out more visit our  Reward Page  

  

QBE Awards   

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;   

  

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year  

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer  

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year  

Working Dads Employer Awards 2023 Winner: Parental Policies Award  

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

  

You can view all our awards here  

  

Inclusion of Diversity  

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.  We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page  

  

Accessibility   

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.  

  

ESG & Sustainability  

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.  Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report   

 

What next? If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.   

 We believe this is our moment – what if it was yours too?    

APPLY NOW and let’s make it happen!

Skills:

Adaptability, Analytical Thinking, Conflict Management, Critical Thinking, Customer Service, Event Management, Financial Systems, Individual Resilience, Information Security, Information Security Management, Intentional collaboration, Managing performance, Problem Solving, Risk Management, Threat Mitigation

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.