Senior Manager Information Security Compliance

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen is looking for an experienced manager to bolster and drive our compliance programs. Reporting to the Senior Director Security for GRC and Business Enablement, the information Security Governance Manager will lead a team responsible for ensuring our policies, standards, and related documentation satisfy our external and internal obligations. This role will be expected to provide guidance and make determinations relevant on controls that govern the steps, methods, or procedures within our processes to ensure compliance, consistency, and effectiveness.

The Information Security Governance Manager will lead a team responsible for developing, maintaining, and enhancing policies, standards, procedures, and related documentation to support Lumen’s compliance, risk management, and regulatory objectives. The ideal candidate will possess strong leadership skills, deep knowledge of governance and compliance frameworks, and a passion for clear, effective communication.
 

The Main Responsibilities

Team Leadership:

• Supervise, mentor, and develop a team of governance writers responsible for creating and maintaining compliance documentation.
• Set clear goals, provide regular feedback, and conduct performance evaluations.
• Foster a collaborative, high-performing team culture.
• Documentation Oversight:
• Oversee the creation, review, and approval of policies, standards, procedures, guidelines, and related documents.
• Ensure all documentation aligns with regulatory requirements, industry best practices, and organizational objectives.
• Maintain version control and documentation lifecycle management.
• Stakeholder Collaboration:
• Partner with subject matter experts, legal, IT, risk, and business units to gather requirements and ensure documentation accuracy and relevance.
• Facilitate cross-functional meetings to review and update governance materials.
• Quality & Compliance Assurance:
• Ensure all documentation meets internal and external audit standards.
• Lead periodic reviews and updates of governance documents in response to regulatory changes or organizational needs.
• Support internal and external audit processes by providing necessary documentation and responding to inquiries.
• Continuous Improvement:
• Identify opportunities to streamline documentation processes and improve clarity, consistency, and accessibility.
• Implement best practices for document management, including templates, style guides, and approval workflows.

What We Look For in a Candidate

• Bachelor’s degree in English, Communications, Business, Information Security, or a related field
• 8+ years of experience in policy writing, governance, compliance, or a related field.
• 8+ years related people manager experience.
• Strong understanding of industry frameworks and regulations (e.g., NIST, ISO, CMMI, CMMC, FAR, and DFARS) and their impact on organizational documentation.
• Experience with knowledge management and change managements best practices.
• Proven track record with training and process implementation.
• Exceptional writing, editing, and proofreading skills.
• Proven ability to manage multiple projects and deadlines in a fast-paced environment.
• Excellent interpersonal, communication, and stakeholder management skills.
• Experience with document management systems and collaboration tools.
• Experience in highly regulated industry such as federal contracting, finance, or healthcare
• Relevant certifications preferred (e.g., CPTC Practitioner Level II, ITIL 4, CMMC RPA, CMMC CCA, CMMC CCP, etc.)

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$136,121 - $181,494 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$142,603 - $190,137 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's: Benefits Bonus Structure  

 

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 338019

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

 

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

 

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.