SOC Analyst

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview

As an L2 SOC Analyst you will be working alongside our established Global SOC Team and our MSSP partner to effectively and timely respond and manage security incidents and alerts.

Planet’s Global SOC Team provides 24x7x365 monitoring and you will be required to work shifts.

What you will do

• Act as a primary responder for security alerts, events, and low- to mid-level incidents, escalating complex cases to senior analysts when appropriate.

• Monitor and triage alerts from various security platforms, including those escalated by our Managed Security Services Provider (MSSP).

• Perform initial analysis and investigation of suspicious activity, leveraging log data, endpoint telemetry, and network information.

• Support threat hunting efforts by identifying potential indicators of compromise and conducting preliminary research into unusual behaviours.

• Contribute to the improvement of security processes and documentation, under the guidance of senior team members.

• Correlate alerts and artefacts across different sources (e.g., endpoints, network, cloud environments) to help identify potential threats.

• Assist with the integration and validation of log sources into the SIEM, working alongside the MSSP and internal stakeholders.

• Participate in post-incident reviews by gathering data, helping document findings, and supporting remediation efforts.

• Collaborate with internal teams and the MSSP to ensure continuous improvement of detection, monitoring, and alerting capabilities.

Who you are:

• Possess 2+ years of experience in a Security Operations or equivalent technical security role.

• Demonstrate a solid understanding of core security concepts, network fundamentals, and knowledge of various threat behaviours.

• Hold relevant industry certifications (e.g., CompTIA Security+, SC-200, Network+, CCNA, BTL1) that showcase ongoing professional development.

•  Have hands-on experience working with Security Information and Event Management (SIEM) platforms and Endpoint Detection and Response (EDR) tools.

• Familiar with Microsoft Defender XDR and its capabilities within an enterprise security ecosystem.

• Able to interpret and adapt basic scripting in PowerShell, Python, or Bash to assist in investigation or automation tasks.

• Possess foundational exposure to cloud environments (such as Azure or AWS) and their respective security models.

• Comfortable navigating and conducting basic investigative tasks within both Linux and Windows operating systems.

• Exhibit strong analytical, verbal, and written communication skills, with fluency in English and the ability to convey technical concepts to diverse stakeholders

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.