Managed Security Service Architect (Infrastructure)

Why choose Logicalis?          

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability. 
 

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth. 

Key Responsibilities:

• Service Creation & Proposal:
  • Develop and propose managed security service solutions, focusing on SOC technologies such as SIEM, SOAR, EDR/XDR and Threat Intelligence.
  • Collaborate with internal teams to design and implement innovative security solutions tailored to customer needs.
  • Prepare and respond to RFP (Request for Proposal) proposals.
• Customer Adoption & Success:
  • Engage with customers to drive adoption of managed security services.
  • Conduct POCs (Proof of Concepts) and workshops to demonstrate the value of our solutions.
  • Participate in customer success activities to increase revenue and secure renewals.
• Technical Leadership:
  • Act as the technical lead for security project implementations.
  • Provide support and enablement to the security operations team.
  • Ensure the successful deployment and operation of security solutions.
• Pre-Sales Support:
  • Serve as the technical expert when managing security service sales requests.
  • Assist the sales team in crafting compelling proposals and presentations.
  • Work with sales to qualify and respond to opportunities.
• Key Performance Indicators (KPIs):
  • Customer security service adoption rate.
  • Managed security service sales opportunities and revenue.
  • Managed security service renewal rate.

Non-Technical Skills:

• Excellent communication and presentation skills.

• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team.
• Customer-focused with a strong ability to build and maintain relationships.
• Project management skills and the ability to manage multiple priorities.
• Passionate about cybersecurity and eager to learn new technologies and skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Ability to understand the customer's business context, pain points, and objectives, and translate them into practical solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• More than 5 years of proven experience in managed security services, focusing on SOC technologies (SIEM, SOAR, Threat Intelligence, EDR/XDR, etc).
• Strong technical background in security architecture and implementation.
• Good experience in SIEM/SOAR, threat hunting, detection rules, and automation engineering.
• Experience with Cisco Splunk, Microsoft Sentinel, and other SIEM/SOAR platforms is required.
• Experience in SOC operations.
• Experience with EDR or XDR is a must.
• Excellent communication and presentation skills.
• Ability to work collaboratively with cross-functional teams.
• Relevant certifications (e.g., CISSP, CISM, CEH, Splunk, Microsoft) are a plus.
• Ability to provide support for the APAC region.