Director, Enterprise IT

50411 - Toronto - Regular Not Applicable/Optional

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly  1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Job Purpose:

Reporting to the Chief Information Security Officer the Sr. Director, Infrastructure will lead and execute the enterprise-wide IT strategy and is responsible for ensuring the infrastructure and operations strategy is fully aligned and positioned to deliver compelling business value. They will play a crucial role in shaping the future of Network and Infrastructure, ensuring resilience, security, and excellence in all IT operations.

General Accountabilities:

• Establish the roadmap that sets the mission, vision, strategy, service offerings and workforce of the infrastructure team to maximize the success of business and IT organizational initiatives.
• Introduce and implement innovative, differentiating infrastructure and operations solutions, including cloud computing, that enhance the company's overall capabilities and employee experience.
• Improve IT infrastructure resilience by developing and maintaining strategies and plans that improve reliability, tolerability, disaster recovery readiness and business continuity.
• Plan, acquire, and coordinate the installation of related infrastructure hardware and software across the organization.
• Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, NAC, etc.
• Design and develop a strong and diverse leadership team, together with a reporting structure for the function.
• Hire, train resources and manage employee performance and productivity.
• Develop staff personal development and training plan and coach managers and staff.
• Provide support and direction for personnel matters and motivation.
• Collaborate with and effectively manage external service providers

Selection Criteria:

• Bachelor’s degree in science or engineering, with preference given to a degree in Computer Science or Cybersecurity with ten years of pertinent systems experience, of which at least five years in management capacity.
• Require 10+ years ofr related experience with a focus on DR/BCP
• Proven experience in managing and modernizing IT infrastructure, including data centers, servers, networks, storage, and databases with a strong understanding of IT infrastructure components, including virtualization, networking concepts, and backup and disaster recovery solutions.
• Extensive experience managing and configuring enterprise-wide LANs, Cisco ACI, WANs, WLANs, VPNs, etc.
• Hands-on experience troubleshooting hardware such as routers, switches, firewalls, load balancers, servers, and so on.
• Experience establishing and improving DevOps, as well as other working practices (e.g., ITIL).
• Knowledge and experience in network cabling and different types of circuit installations and handoffs/termination/demarcation.
• Public cloud engineering experience with either Google Cloud, AWS, or Azure environments
• Practical experience designing and implementing and/or replacing VMWare
• Experience designing and implementing Software-defined Networks
• Experience in implementing IT Services Management (ITIL) best practices.
• Superior communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including presenting executive leadership on related matters
• Strong financial acumen, including financial analysis, budgeting, and forecasting experience
• Experience in a regulated industry is highly desirable.
• Previous experience in supporting a business in dealing with regulation, audit and compliance controls documentation and testing of its business systems is an asset.
• Relevant certifications such as ITIL, PMP, CISSP, or CISM are a plus.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email careers@hydroone.com. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

"Employer of the year 2025"

Deadline:

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We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.