Senior Technology Operations Analyst - Identity & Access Management (IAM) Operations

About this role:

Wells Fargo is seeking a Senior Technology Operations Analyst to play a key role in modernizing the enterprise security strategy across cloud environments, multi-factor authentication (MFA) and modern authentication mechanisms.  The ideal candidate will support the implementation and optimization of authentication solutions, secure cloud infrastructure, and enforcing identity-centric security controls to protect enterprise resources and data.  This role requires a technical foundation in identity and access management, cloud platform, and secure authentication protocols.   

In this role, you will:

• Assess current IAM processes and recommend improvements aligned with industry best practices

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Assist in the deployment of identity access management solutions to drive customer satisfaction.

• Provide consultation for all aspects of information security compliance policy, risk management and remediation 

• Perform compliance and oversight activities for identity lifecycle management processes (provisioning, deprovisioning, role-based access).

• Support IAM program initiatives, including role-based access control (RBAC), privileged access management (PAM), Cloud, Non-Human Accounts and identity lifecycle management.   

• Support the implementation of identity governance tools (IGA) for access certification, role management and segregation of duties (SoD).

• Develop automated workflows for identity management and access provisioning.

• Lead change management efforts to ensure smooth adoption of IAM transformation.

Required Qualifications:

• 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 3+ years of identity and access management experience in one or more of the following: provisioning, de-provisioning, certification, authorization or authentication.

Desired Qualifications:

• Experience with IAM Tools (SailPoint, Okta, CyberArk, Ping, Microsoft Entra ID)

• Familiarity with authentication standards (LDAP, SAML, OAuth, Open ID, SCIM).

• Familiarity with security compliance frameworks (ISO, NIST, SOX, PCI)

• Knowledge of financial services

• Ability to interact with various layers of leadership

• Ability to prioritize work, meet deadlines, and achieve deliverables

• Strong organizational, multi-tasking, and prioritizing skills

• Customer service focus with the ability to respond to requests in a timely manner

• Knowledge and understanding of business requirements.  Ability to gather and translate to technical requirements

• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, and Project) skills

• Experience and understanding of application security architecture

Job Expectations:

• This is a hybrid, on-site position and requires you to be in one of the listed locations

Posting Statments:

• Job posting may come down early due to volume of applicants. 

• This position is not eligible for visa sponsorship 

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.