Operational Technology Network Analyst Senior

If you are an Internal City Employee, Retiree or Dependent/Survivor of a City Employee please apply internally via Career Icon in your Workday account.

Make a difference in the community you live in! As a Community Builder—an employee with the City of Gainesville— you will have a direct hand in building and improving your community and making a visible impact on the lives of your neighbors. Working for local government is more than a job, it’s a chance to contribute to community success and to help enhance the Gainesville way of life.

Department:

1330 GRU - Systems Control/Technical Support

Salary Range Minimum:

$68,979.59

Salary Range Maximum:

$105,083.94

Closing Date:

05/21/2025

Job Details:

Design, implement, and optimize high-availability network architecture (LAN, WAN, VLAN, SD-WAN, and wireless), firewalls, VPNs, intrusion detection systems (IDS/IPS), SIEM and segmentation strategies to secure OT environments and maintain real-time communications.
Utilize regulatory and industry standards, frameworks (NERC CIP, NIST 800-53, and ISA/IEC-62443), to identify capabilities and technologies needed to provide enhanced cyber defenses.

Job Description:

SUMMARY

This position performs advanced, complex technical and analytical work to support a robust multi-facility Energy Systems Secure Network (ESSN) environment, specifically designed, operated and maintained to provide highly reliable and secure communication paths necessary to deliver energy services and to protect the bulk electric system.  Work is performed on-site and off-site in a secured, monitored 24/7/365 environment.  Work requires network technology skills, specializing in designing, installing, administering, operating and maintaining communication/data networks, computer systems, and system support software.

Incumbents in this classification report to a designated supervisor and work under minimal supervision.  Work in this class is distinguished from other classes by its advanced technical and analytical knowledge and skill in communication/data networks, computer systems and system support software.

EXAMPLES OF WORK**

**This section of the job description is not intended to be a comprehensive list of duties and responsibilities of the position.  The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job.  Performance of lower level duties may be required.

ESSENTIAL JOB FUNCTIONS

Designs, installs, administers, operates, tests and maintains multi-facility network LANs, WANs, Wireless LANs, IVR, and IP networks used for secure facility monitoring; installs and maintains physical and virtual appliances, servers, routers, switches, VLANs and other hardware to ensure stable operations, system connectivity, network  monitoring (including incident and remote access) and network traffic performance.

Develops and follows processes and procedures for network systems change management, configuration control, preventative maintenance, access control in accordance with the GRU Cyber Security Policy and the NERC Critical Infrastructure Protection (CIP) requirements.

Designs, installs, administers, operates, tests and maintains physical plant security device access and alarms; wired and wireless devices  in conformance with established practices for a multi-facility network environment for such activities as change management, configuration control, preventative maintenance, and physical and electronic access control.

Designs, installs, administers, operates, tests and maintains redundant systems, processes and procedures to ensure disaster recovery and the integrity of critical network systems and assets.  Modifies plans based on results of tests and security or non-security incidents.

Develops and periodically conducts simulations to test system disruptions; develops disaster recovery plans and procedures, disaster avoidance and impact reduction strategies for the security and restoration of the communication/data network in the event of natural disaster, technical failure, power outages and human interference. 

Evaluates and conducts risk assessments and Cyber Vulnerability Assessments of the critical network functions of the multi-facility ESSN environment.

Designs, develops, implements, tests, maintains and enforces programs, procedures, and technologies for physical and electronic security.

Keeps current with emerging security alerts and issues.

Creates, maintains, removes and audits operational technology end-user accounts, permissions and access rights.

Designs, performs or oversees penetration testing/Vulnerability Assessments of the multi-facility ESSN environment.

Recommends, schedules, and applies Configuration Control Board (CCB) approved fixes and security patches; performs incident recovery procedures and any other measures required in the event of a security incident.

Implements, operates and maintains network security systems and their corresponding or associated software, including firewalls, VPN, intrusion detection systems, cryptography systems, biometrics, log file analysis, anti-virus software and all other network security activities. 

Communicates network security policies and procedures required for regulatory compliance, to end users, control room operators and remote facility staff. 

Recommends security tools and deploys additional security products and tools, or enhancements to existing tools, to detect violations of network security measures.

Provides technical support for network hardware, software, security and operational issues in a timely and customer-friendly manner.

Performs work outside of regular business hours as required to effect ESSN environment changes and as otherwise needed.

Drives to remote locations.

Participates in various Operational Technology (OT) work activities such as feasibility studies, capacity planning, performance analysis and fine-tuning, new technology evaluation, new systems and applications technical requirements specifications and review, and acts as a project lead on network projects.

Attends required on-the-job or coursework training.

Attends work on a continuous and regular basis.

NON-ESSENTIAL JOB FUNCTIONS

Develops and maintains training materials for educating end users and Operational Technology staff.

Conducts research on emerging products, services, protocols, and standards in support of network component procurement, enhancements and development efforts.

Performs cost-benefit and return-on-investment analyses for proposed network components to aid management in making implementation decisions.

Performs other related duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.  Below are the required education, experience, knowledge, skills and abilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelor degree from an accredited four-year college or university with major course work in computer science, information systems, network systems or related engineering discipline; and four (4) years of experience in at least two of the following areas of: data communications, computer networks/systems/security, communication projects

or an Associate degree and six (6) years of experience in at least two of the following areas of: data communications, computer networks/systems/security, communication projects,

or an equivalent combination of education, training and experience which provides the required knowledge, skills and abilities. 

CERTIFICATIONS OR LICENSES

Licenses

A valid Florida Driver License is required at time of appointment and at all times while employed in this classification. 

Certifications

CCNA, CCWA or CCVA or equivalent nationally and industry recognized certifications at time of appointment is desired.

A current, 7 year criminal history background check is required.

A Security clearance may be required to perform selected security tasks.

KNOWLEDGE, SKILLS AND ABILITIES

Extensive knowledge of theories, principles, standards, practices, tools, and materials of communication/data networks, fiber optics, voice processing and video processing; some knowledge of radio transmission systems.

Thorough knowledge of network administration, physical and electronic security, disaster/recovery techniques and problem solving.

Working knowledge of Unix, Linux and Mac OSX is desired.

Ability to interpret and work from technical manuals, schematics, and blueprints.

Ability, experience and willingness to observe all proper and safe work practices and use of tools, communication and testing equipment to ensure the safety of systems, hardware, self and others.

Ability, experience and willingness to work without direct supervision.

Ability, experience and willingness to creatively and effectively solve hardware and software systems issues.

Ability, experience and willingness to work effectively with coworkers and the general public.

Ability and experience to maintain a high level of integrity when dealing with customers and systems to instill trust and to maintain security.

Ability, experience, and willingness to provide leadership and guidance to less experienced co-workers as well as provide effective training to new employees and end users.

Ability, experience and willingness to communicate effectively, both orally and in writing, with customers, coworkers, supervisors and managers.

Ability, experience and willingness to effectively plan and organize work to ensure the highest quality performance of self and others.

Ability, experience and willingness to make sound decisions to effectively solve problems and maintain effective interpersonal relations that ensures a team atmosphere.

Ability and experience to lead, coordinate and participate in key process improvements as they relate to the multi-facility network environment.

Ability, experience and willingness to stay current on all software and hardware systems to ensure ability to maintain system integrity and security, as well as the ability to resolve issues.

Knowledge of principles and processes for providing customer service which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local security operations for the protection of people, data, and property.

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS

To perform this job successfully, an individual must possess certain physical abilities and be able to withstand work related environmental conditions.

PHYSICAL REQUIREMENTS

Work requires physical strength and agility to safely perform all essential job functions.

Must be able to perform sedentary work on an uninterrupted basis.

While performing the duties of this Job, the employee is often required to sit for prolonged periods of time.

WORK ENVIRONMENT

Work may require exposure to hazardous conditions.

Work may require performance of duties in moderate heat and confined areas.

Work may require performance of tasks outdoors under varying climatic conditions.

Work is performed in environments with varying noise levels.

On-call work is required.

May require working outside regular business hours, including nights, weekends and holidays.

Note: 

May Require Assessment(s).

May fill multiple positions.

May establish an eligibility list.

Come join our team! The City of Gainesville offers a competitive benefits package and opportunities to grow both professionally and personally.

All ‘regular’ employees are eligible for traditional benefits such as health insurance, life insurance, paid leave, 11 paid a holidays a year, a pension plan and a deferred compensation plan, but we also offer great things like on-site fitness centers, tuition reimbursement, on-site medical staff and a wellness program to keep you healthy and happy. Please note; benefits are not available for temporary employees.

Equal Opportunity

The City of Gainesville is an equal opportunity/affirmative action employer and does not discriminate in hiring. Minorities, women and individuals with disabilities are encouraged to apply. Individuals with a disability, who require special accommodations during the selection process, should notify the Human Resources Department at 352-334-5077 or TDD/TTY at 352-334-2292.

Veterans' Preference

Veterans are encouraged to apply. Veterans’ Preference ensures that veterans and eligible persons are given consideration at each step of the selection process. However, preference does not guarantee that a veteran or other eligible person will be the candidate selected to fill the position. Section 295.07, Florida Statutes (F.S.) specifies who is eligible for Veterans’ Preference. State of Florida residency is not required for Veterans’ Preference.

If you are unable to apply online due to a disability, contact recruiting at HR@cityofgainesville.org or by calling 352-334-5077.