Senior Field Application Engineer Smartcard / Security Solutions (Munich based)

Position Summary

Are you ready to be our key technical champion, playing a crucial role in our smart card innovations? Our solutions power everything, from SIM cards to banking cards, ID cards, and our world's first All-in-One Fingerprint Security IC for Biometric Payment Cards.

As a Senior Field Application Engineer, you will be the key technical champion helping our French customers implement our technology while working closely with the sales, marketing, and R&D teams.

If you enjoy building and developing strong technical relationships with customer engineering and development teams in order to identify new technical industry trends and opportunities while ensuring quick response to technical problems, this role is for you!

Role and Responsibilities

• Work with sales & marketing teams to identify and win designs with assigned customers in EMEA regions, especially France
• Manage technical sales presentations, product roadmap updates, and trainings to customers
• Provide technical support to customers in EMEA regions, especially France and to the company’s sales and marketing staff
• Take the lead in all customer technical requirements to ensure smooth customer product selection, evaluation, design-in, design-win, qualification and mass production; work directly with customer engineering teams, technical purchasing and factory teams
• Review customer specifications and determine present and future customer product requirements; interpret design, application and service information and provide feedback to marketing, product planning and application teams
• Active project management to maintain and communicate customer evaluations, design-in, design-win, qualification schedules and mass production ramp-up
• Provide quick response and resolution to customer technical issues and problems, troubleshoot system compatibility issues and software implementation issues
• Coordinate PCN communication, coordinate technical activity related to quality problem investigation and resolution; ease communication between Samsung and customers’ Quality representatives

Skills and Qualifications

• Bachelor or Master of Electrical Engineering or similar
• Strong knowledge in secure silicon & smart card solutions in selected fields
  • SIM / eSE / Banking / ID
  • JAVA CARD OS for Smartcard
  • Hardware development tools (Keil µVision for ARM SC000, SC300)
  • Hardware and software security
  • Cryptography (RSA, ECC, AES, DES, …)
• Minimum five years of either design, product, test, system, or application engineering experience in described fields
• Familiar with smart card dedicated protocols/specifications (ISO7816, ISO14443) and certification schemes (Common Criteria, EMVCo)
• Proven Customer support & project management
• Excellent problem solving and troubleshooting skills with ability and affinity to respond quickly
• Analytic and synthetic capabilities along a pro-active mindset.
• Must be well organized and autonomous and be able to plan according to the needs of customers and company’s teams (engineering, application, sales & marketing)
• Experienced with cross-cultural and cross-departmental project co-ordination.
• Expertise in C, assembly, embedded application design, security process.
• Presentation skills to develop a presentation and speak in front of others; proficient in Microsoft Office tools
• Very good verbal and written communication in English & French

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