Principal Product Manager (AIOps for Network Security)

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are seeking a strategic and technically skilled Product Manager to lead the definition, development, and adoption of our alerting and incident response framework across our network security portfolio. You’ll work closely with engineering, data science, customer success, and design teams to deliver a unified, intuitive, and actionable experience for how users detect, prioritize, and respond to network and security incidents.

Your Impact

• Define and own the end-to-end product strategy for alerting, correlation, and incident handling across Palo Alto Network Security products.

• Develop a framework for categorizing, prioritizing, and suppressing alerts based on severity, confidence, impact, and user context.

• Collaborate with engineering to deliver real-time alerting pipelines, incident groupings, deduplication, and enrichment features.

• Lead product requirements and roadmap for alert fatigue reduction, false positive tuning, and incident lifecycle tracking.

• Partner with UI/UX teams to design intuitive experiences for Network Admins, Security Admins and IT admins to investigate and act on incidents.

• Coordinate with Data Science teams to integrate analytics, anomaly detection, and scoring logic.

• Establish alert/incident SLAs, escalation logic, and integrate with tools like SIEM, SOAR, ITSM (e.g., Splunk, ServiceNow).

• Work with customer-facing teams to gather feedback, understand user pain points, and ensure product-market fit.

Qualifications

Your Experience 

• 4_ years of technical product management experience in network security, alert and incident framework, NetSec operations and response workflows.

• Strong knowledge of network security technologies (e.g., firewalls, VPNs, IDS/IPS, Zero Trust).

• Experience with alerting or logging platforms (e.g., Splunk, Syslog, SNMP, etc.).

• Ability to translate technical concepts into business outcomes and clear product requirements.

• Excellent communication skills to influence stakeholders across engineering, sales, marketing and support.

• Data-driven decision-making skills, with the ability to define, measure, and optimize KPIs for outcomes and value delivered.

•   Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences.

•  Experience with agile product development and backlog management.

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management team helps us do just that.

This team provides the behind-the-scenes support for our products by being a source of information for our Systems Engineers, staying on top of the environment we sell in and helping to implement technical solutions based on our clients' feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects — centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we’re constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be!

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between$166000 - $268500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes