Field Service Representative (FSR)-DC

Date Posted:

2025-05-08

Country:

United States of America

Location:

DC301: Anacostia/Bolling AFB 2859 Defense Boulevard Building 400, Anacostia/Bolling AFB, DC, 20032 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance:

DoD Clearance: Secret

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

What You Will Do:

In this role, Field Service Representative (FSR) will use his/her in-depth knowledge and field experience to provide maintenance and sustainment support for National Advanced Surface to Air Missile System (NASAMS) in the National Capitol Region (NCR) and is primarily responsible for check out, operation, troubleshooting, repair, testing, and modification to components of the system. The daily responsibilities of the FSR include the movement and accountability of materials, equipment and tools, work site set up, and record keeping within prescribed policies and procedures. The ideal candidate will have broad experience, a track record of reliability, adaptability & ingenuity, and a desire for a rewarding and challenging assignment. Experience with Operational and Tactical Procedures Associated with Air Defense Systems is considered an asset. The ability to provide intermediate and depot level system knowledge and field experience related to the theory of operation and troubleshooting skills required to resolve electronic and mechanical problems is strongly desired.

Qualifications You Must Have :

The FSR shall possess leadership qualities to enhance the required close coordination, either as an individual (stand-alone) or as a team member, with cognizant military customers to ensure support is provided in a professional, timely and efficient manner. The individual shall be flexible to adapt to constantly changing environments and be responsive to the customer’s maintenance support requirements. In addition, the individual shall be capable of providing support and engineering assistance at all maintenance echelons (organizational, intermediate and depot/factory). This position will require the FSR to perform unscheduled work outside of normal working hours and occasionally on weekends if FSR support is required. The selected candidate must be able to lift up to 40 lbs., with assistance, as part of regular PMCS and system troubleshooting. This position requires travel between multiple NCR work sites. 

Travel

CONUS (10%) travel is required, International (<10%) is possible.

Accomplished interpersonal skills and consummate team player.

Ability to understand technical manuals, drawings, wiring diagrams and schematics for the purpose of isolating and correcting malfunctions.

Participate in a rotational “on call” schedule and respond to emergencies whenever needed.

Polished written and verbal skills, and professional demeanor.

Independent Self-Starter and able to work reliably without supervision.

In-depth understanding of missile systems maintenance is a must.

Understand primary cybersecurity policy information including DoDI 8510.01 Risk Management Framework

Help ensure Cyber policies are enforced and support leadership reviews

Qualifications We Prefer

Minimum of 5 years with military power generation, electronics technician, weapons, radar, launcher, communication, or fire control systems. (Specifically: NASAMS, SLARAAM/AMRAAM, HAWK, PATRIOT, THAAD, Patriot Aegis Sentinel or Firefinder Radar Systems,) Examples of Military jobs but not limited to 94S,14E/T/S/G/J, 12P, Navy Electronics Technicians, Electrical Power Production, and Utilities.

Mandatory Physical Requirements

Ability to lift and carry 40 lbs.

Ability to work outdoors in extreme climate conditions.

Ability to occasionally work 12-hour days.

Qualifications You Must Have

DoD 8570 IAT II (e.g. CompTIA Security+) prior to starting or obtain within six months of hire date.

Commercial Driver’s License (CDL of at least Class B with Air Brakes and Manual Transmission) prior to starting or obtain within six months of hire date.

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Requires advanced knowledge of work area typically obtained through advanced education combined with experience. May have practical knowledge of project management. Practical to substantial knowledge of RTX projects, programs, or systems with the ability to make enhancements and leverage in daily work.

A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years’ experience.

RF and standard cable troubleshooting and soldering

Capable of training the customer and onsite support in proper maintenance procedures

Familiar with overhead cranes and telescoping forklifts

Knowledge of Military protocol to include Operational and Tactical Procedures Associated with Air Defense Systems.

Military experience is highly desirable, graduate of US Military Radar Technical School (e.g. US Army MOS 94M and 94S Radar Maintainer).

Education:

A University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experience

What We Offer:

Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Additional Information:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products

The salary range for this role is 90,000 USD - 182,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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