IT & SOC Administrator
Toronto, ON, M3C 1Y9, CAN
Spirit of Math Schools
The Spirit of Math Schools is an innovative leader in mathematics education, offering a system of after-school math classes for high-performing and gifted students. The mission of our school is to promote co-operation, inspire confidence, and release the genius in every child.
The IT & SOC Administrator is responsible for supporting all corporate and franchise campuses, and international partners for core IT infrastructure needs and leading first-response efforts in security operations. This hybrid position is both tactical and technical, ensuring that Spirt of Math’s digital environment remains secure, stable, and aligned with user needs. This role includes managing escalated support tickets, maintaining network and server configurations, and contributing to threat detection, monitoring, and response activities.
Reporting Responsibilities
The IT & SOC Admin reports directly to the head of the IT Department, or to the VP of Corporate Services, depending on business requirements.
Education Required
• Diploma or degree in Information Technology, Cybersecurity, or related field.
• Industry certifications preferred (e.g., CompTIA Network+, Security+, Microsoft Certified, or equivalent).
Decision Making
This role should be capable of achieving objectives that could take up to one year to complete.
Skills, Knowledge and Experience
• 3-5 years of hands-on IT administration experience, including network and server support.
• Solid understanding of security tools, firewalls, and endpoint protection platforms.
• Experience managing Microsoft environments a must (365, Active Directory, Intune, etc.).
• Familiarity with incident response procedures and logging/monitoring systems.
• Strong troubleshooting, communication, and documentation skills.
• Experience in education or franchise environment is an asset.
Key Responsibilities
IT Infrastructure & Support
• Configure, maintain, and troubleshoot network devices, servers, and workstations (on-premises and cloud-based).
• Manage escalated help desk tickets (Tier 2/3), especially those involving connectivity, systems access, and specialized software.
• Support critical business platforms in collaboration with IT Manager.
• Monitor system performance and recommend infrastructure improvements.
Security Operations (SOC)
• Assist in the daily monitoring of security tools (e.g., firewalls, endpoint protection, intrusion detection systems).
• Respond to alerts, investigate anomalies, and escalate potential incidents.
• Help manage patching, vulnerability scans, and updates across all devices and systems.
• Participate in developing and maintaining internal cybersecurity standards and policies.
• Contribute to disaster recovery planning and backup validation routines.
User Support and Training
• Provide user training as required, such as during staff onboarding or when we introduce new systems.
• Support for any technical needs during company events
Data Backup and Retention Management
• Day-to-day hands-on operation of data backup Weekly, and monthly backup integration and restoration tests.
Systems Documentation & Compliance
• Maintain system and network documentation, including network maps, change logs, and license records.
• Track asset inventory and access control changes.
• Support audit readiness and IT compliance efforts, including those related to franchise operations.
Systems Documentation & Compliance
• Maintain system and network documentation, including network maps, change logs, and license records.
Other
• Support the Junior IT Administrator for administrative tasks.
• Other tasks as required by the business.
Work Environment
May include after hour work in emergency situations.
To promote cooperation, inspire confidence, and Release The Genius in every child.
Spirit of Math is an equal opportunity employer and adheres to equitable hiring, employment and promotion practices. The positions are open to all qualified applicants, including men, women, persons with disabilities, members of visible minorities, Aboriginal persons and other groups protected by human rights laws. We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.
The IT & SOC Administrator is responsible for supporting all corporate and franchise campuses, and international partners for core IT infrastructure needs and leading first-response efforts in security operations. This hybrid position is both tactical and technical, ensuring that Spirt of Math’s digital environment remains secure, stable, and aligned with user needs. This role includes managing escalated support tickets, maintaining network and server configurations, and contributing to threat detection, monitoring, and response activities.
Reporting Responsibilities
The IT & SOC Admin reports directly to the head of the IT Department, or to the VP of Corporate Services, depending on business requirements.
Education Required
• Diploma or degree in Information Technology, Cybersecurity, or related field.
• Industry certifications preferred (e.g., CompTIA Network+, Security+, Microsoft Certified, or equivalent).
Decision Making
This role should be capable of achieving objectives that could take up to one year to complete.
Skills, Knowledge and Experience
• 3-5 years of hands-on IT administration experience, including network and server support.
• Solid understanding of security tools, firewalls, and endpoint protection platforms.
• Experience managing Microsoft environments a must (365, Active Directory, Intune, etc.).
• Familiarity with incident response procedures and logging/monitoring systems.
• Strong troubleshooting, communication, and documentation skills.
• Experience in education or franchise environment is an asset.
Key Responsibilities
IT Infrastructure & Support
• Configure, maintain, and troubleshoot network devices, servers, and workstations (on-premises and cloud-based).
• Manage escalated help desk tickets (Tier 2/3), especially those involving connectivity, systems access, and specialized software.
• Support critical business platforms in collaboration with IT Manager.
• Monitor system performance and recommend infrastructure improvements.
Security Operations (SOC)
• Assist in the daily monitoring of security tools (e.g., firewalls, endpoint protection, intrusion detection systems).
• Respond to alerts, investigate anomalies, and escalate potential incidents.
• Help manage patching, vulnerability scans, and updates across all devices and systems.
• Participate in developing and maintaining internal cybersecurity standards and policies.
• Contribute to disaster recovery planning and backup validation routines.
User Support and Training
• Provide user training as required, such as during staff onboarding or when we introduce new systems.
• Support for any technical needs during company events
Data Backup and Retention Management
• Day-to-day hands-on operation of data backup Weekly, and monthly backup integration and restoration tests.
Systems Documentation & Compliance
• Maintain system and network documentation, including network maps, change logs, and license records.
• Track asset inventory and access control changes.
• Support audit readiness and IT compliance efforts, including those related to franchise operations.
Systems Documentation & Compliance
• Maintain system and network documentation, including network maps, change logs, and license records.
Other
• Support the Junior IT Administrator for administrative tasks.
• Other tasks as required by the business.
Work Environment
May include after hour work in emergency situations.
To promote cooperation, inspire confidence, and Release The Genius in every child.
Spirit of Math is an equal opportunity employer and adheres to equitable hiring, employment and promotion practices. The positions are open to all qualified applicants, including men, women, persons with disabilities, members of visible minorities, Aboriginal persons and other groups protected by human rights laws. We strive to meet the accommodation needs of persons with disabilities. Applicants are encouraged to make their needs for accommodation known in advance during the application process.
* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰
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Category:
Admin Jobs
Tags: Active Directory Cloud Compliance CompTIA Firewalls Incident response Intrusion detection IT infrastructure Mathematics Monitoring SOC Threat detection Vulnerability scans
Perks/benefits: Team events
Region:
North America
Country:
Canada
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