SOC Team Lead

We are looking for a SOC Team Lead to join our team in Brisbane.

Orro has a supportive team-based culture that promotes personal initiative, self-sufficiency, and the ability to be hands-on with your work. You will be part of a highly motivated team, on a mission to create “future now” solutions that make it faster, simpler and safer for people to access, store and share information - wherever, whenever and with whomever they want.

We are Orro

Orro is an Australian technology success story with offices in Melbourne, Sydney, Perth, Brisbane and internationally in the Philippines and UK. Orro is a secure network and digital infrastructure provider trusted by some of Australia’s biggest brands to deliver them the future now, meeting the ever-changing needs of their markets, and our world.

We lead the industry in designing, building, and operating digital infrastructure – providing greater efficiency, performance, agility, and resilience. Our end-to-end solutions, including cloud, collaboration, cyber and data services, take the stress out of tech for more than 400 businesses and over 20 million Australians every day.

However, we never forget our job is to connect people, not machines. So, we take the time to get to know our clients and learn how they like to work. It means we understand not just what they need now, but what they’ll need next.

About the role

You will lead a team of cyber security analysts in our Security Operations Centre in Brisbane to deliver a variety of services to our enterprise and government customers.

This position would ideally be suited to a strong analyst who is looking to make a move into a leadership role. As part of the SOC Leadership group, there will be plenty of support to learn the ropes and put your own stamp on the operation.

Your main responsibilities will include but are not limited to:

• Lead the analyst team in the delivery of services including SIEM, XDR, MDR, EDR, Vulnerability Management, Threat and Dark Web Intelligence and Incident Response
• Day to day management and coordination of the analyst team ensuring adherence with the relevant SLAs and KPIs
• Establish strong relationships with managed service customers, attending regular service delivery meetings and taking the lead in strategic workshops
• Development, implementation and ongoing management of SOC SOPs, ITSM Practices and customer documentation
• Collaborate closely with the SOC Leadership group to optimise and evolve the service through the use of automation tools and other emerging technologies
• Work closely with our Customer Success and Service Delivery teams across the Orro business in the delivery of reporting from the Cyber service

We are looking for a well-organised professional, with initiative and enthusiasm. You will have over 5 years of relevant experience and will have a good mix of the following skills, knowledge & experience.

• Experience with SIEM/XDR/EDR technologies such as Splunk , Microsoft Sentinel, SentinelOne and Rapid7
• Strong technical foundations and years of experience as an analyst in a cyber security team
• Excellent written and verbal communication skills alongside demonstrated ability to build relationships in a customer facing role
• Demonstrable experience managing a continual improvement program and taking a proactive approach to service delivery
• Experience in analysis and delivery of cyber security reports and managing cyber maturity journeys
• Extensive knowledge of cloud infrastructure, networking, firewalls and ITSM concepts
• Experience with scripting languages such as Python, BASH and/or PowerShell
• Experience with automation platforms and playbook development
• Knowledge of standards and frameworks including Essential 8, NIST CSF, CIS18 and ISO/IEC 27000 series
• Ability to document and explain technical details clearly and concisely to both technical and non-technical audiences

Note: The role is subject to state and federal police background checks.

Why Orro?

Orro is an exciting Australian technology company with a wealth of experience and expertise. We welcome and celebrate diversity of perspectives, background, and experience. We are committed to creating a workplace that supports diversity of all cultures including LGBTQI and those living with a disability including those on the autism spectrum.

If you require any assistance with submitting your application or need to discuss reasonable adjustments in the recruitment process, please get in touch with us at careers@orro.group.

We are also a company that takes its Corporate Social Responsibility seriously and we try our best to positively impact society and the environment in all possible ways. You can review some of our initiatives here.

What’s in it for you?

• An opportunity to join a rapidly growing national organisation - we were recognised as one of Australia’s fastest growing companies, making the 2021 AFR Fast100 list.
• Orro was also named Fortinet’s APAC Partner of the Year 2021.
• An opportunity to work with a supportive and passionate team to change the way Australian businesses connect, collaborate, and operate.
• An opportunity to drive a pivotal function within a growing business at an exciting point in its history.
• A competitive remuneration package.
• An opportunity for career advancement as our business expands further.

We also support our staff and their loved ones in a variety of ways, including public holiday swaps to support family responsibilities and diversity with religious holidays. Parental and caregiver leave policies, flexible working, Orro-wide mentoring program, and an emerging leaders development program.

How do I apply?

You are invited to submit your resume, including a cover letter through the link below. Your cover letter should be no longer than one page, explaining your suitability for the role.