Operational Lead

Job Description:

The Role

⦁     Provide support to the Head of SOC UK  for the technical execution of Security Operations Center (SOC) services, ensuring efficient and effective delivery.
⦁    Provide assistance with the delegation of the Head of SOC and their Line Managers in facility management and employee lifecycle processes (onboarding/offboarding).
⦁    Collaborate with operational leads across MSS Teams and regions to champion and implement industry best practices and standardized protocols.
⦁    Continuously maintain, improve, and refine SOC processes at all operational levels to enhance efficiency and effectiveness.
⦁     Ensure all SOC team(s) operate in accordance with Airbus Protect activities, the Airbus Protect Business Management System (BMS), and associated project lifecycles.
⦁     Partner with the Bid Team to pursue new business opportunities by providing Subject Matter Expert (SME) input and technical responses throughout the bid process.
⦁    Support the Service Owner in developing accurate work breakdown structures for SOC-related services.
⦁    When designated, act as the primary SOC Technical Advisor, providing guidance and support to SOC Technical Leads and various Managed Security Services (MSS) Service Owners.
⦁    Technical interface with the customer
⦁    Ensure the efficient and effective utilization of SOC tooling. Manage technical escalations to the Security Operations Engineering (SOE) team, providing detailed information regarding capacity or performance degradation as necessary.
⦁    Mentoring - Improve inter team development through mentoring, knowledge sharing, briefing and production of guides and incident scenarios. Show flexibility in developing knowledge of supporting areas and performing their responsibilities during times of operational needs.
⦁    Develop and implement systems to track and report on service and operational deliverables, with a strong focus on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
⦁     Take a proactive role in supporting Research and Development (R&D) activities
⦁     Collaborate effectively with other departments, including CSIRT (Threat Management Centre & Incident Response Centre)  and Service Management, to ensure alignment of SOC [France|Germany|UK*] operations with overall organizational objectives.
⦁    Take a leading role in mentoring SOC [France|Germany|UK*] team members, ensuring they possess the necessary knowledge, skills, and abilities to consistently deliver excellent customer outcomes.
⦁    Effectively manage operational escalations to ensure timely and appropriate resolution.
⦁    Support L1/L2 technical or procedural escalations as needed.
⦁    Where capacity and expertise allow, coordinate SOC support to the Incident Response Centre (IRC) when assistance is required for capacity or complex incidents.
⦁    Lead Blue Team Exercises

Are you THE one ? 

⦁    Experience working in high pressure environments
⦁    Excellent Cyber Security and Networking knowledge
⦁    SANS SEC503: Intrusion Detection In-Depth 
⦁    SANS SEC504: Hacker Tools, Techniques, Exploits and Incident Handling (or equivalent)
⦁    Threat Intelligence
⦁    Threat Hunting
⦁    Expected to be able to present and write professional reports to key stakeholders
⦁    All staff are expected to exercise good time management and work as part of a team
⦁    People around you define you as an open-minded and dynamic person. 
⦁    You know how to adapt to different situations, and you are very well organized.
⦁    Team spirit, autonomy and good communication skills are some of your assets. 
⦁    Are you proactive? We encourage you to develop your own ideas
 

What’s in it for you

Joining Airbus Protect with :

• A close and caring management,

• A pipeline of innovative projects,

• A community of recognised experts,

• Great career paths and training opportunities 

​Great benefits: 

• 25 days holiday

• Hybrid working

• Flexi time

• Option to purchase holidays

• Generous pension scheme

• Eligibility to a Company profit sharing scheme

• Share options

• Access to a benefits platform offering car leasing, family health plans, dental plan, shopping discounts and much more … 

Airbus Protect brings together 1,700 professionals working transnationally and collaboratively in France, Germany, Spain, Belgium and the UK.

In any service business, people are key. To be in a position to offer the best-in-class services, Airbus Protect wants to retain, develop and grow its talent pool.

Airbus Protect’s ambition is to become a market and innovation leader in safety, cybersecurity and sustainability services - a trusted business partner in managing today’s and tomorrow’s business risks, ensuring resilience and co-create a better tomorrow.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Protect Limited

Contract Type:

Permanent

Experience Level:

Professional

Job Family:

Cyber Security

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.