Cloud Computing Engineer (Cybersecurity)

Company Description

The City of San Antonio's mission is to deliver quality City services and commit to achieve San Antonio's vision of prosperity for our diverse, vibrant, and historic community.

Our approximately 12,000 employees are critical in the delivery of quality services to the residents of the City of San Antonio. The commitment our employees demonstrate to their jobs and to the advancement of the City's goals is the key to our success in mission accomplishment.

The City of San Antonio has identified four core values - Teamwork, Professionalism, Integrity, and Innovation - to efficiently and effectively inspire, motivate, lead, develop and empower employees in order to serve the public economically, ethically, equitably, and continuously improve and promote the high performance of government.

To ensure commitment to these values and to further integrate them with our organizational mission and vision, it is imperative that we seek these behaviors in the people we hire.

Job Description

Under direction, is responsible for developing, building, and supporting native-cloud, multi-cloud, or hybrid-cloud product platforms that support applications or business solutions that will have system-wide impact, integrate across the enterprise, and involve multiple technical environments and disciplines. Leads execution of the cloud strategy set by architecture by providing leadership and design of a cloud-based network and IT infrastructure environment. Leads the implementation and integration of cloud technologies to support the infrastructure and service needs across business and IT functions. Exercises technical supervision over assigned staff.
 

Work Location
Alamo Regional Security Operations Center (ARSOC) - 683 Davey Crockett Road, San Antonio, TX 78226

Work Hours 
7:45 a.m. - 4:30 p.m., Monday - Friday

Essential Job Functions

• Coaches other engineers and delivers expertise in a range of areas, including systems design, cloud impacts on product licensing, testing and implementation of infrastructure, virtualization, cloud computing, network engineering, and systems and data flow monitoring.
• Develops and validates cloud standards, capacity planning models, and load-balancing/redundancy solutions.
• Troubleshoots complex product platforms and performs root cause analysis.
• Identifies, designs, and implements maintenance activities, testing procedures, order of operations and backout methods for patching, updating, or upgrading cloud-based platforms, products, or systems.
• Identifies and designs monitoring solutions, including databases, websites, virtual networks, cloud storage, virtual machines, alerts, and other events to track service data such as usage and fees, user experience, performance, uptime, and availability.
• Leads the technical evaluation process and approves improvements to the availability, reliability, and performance of cloud-based products.
• May assist in negotiation efforts for contracts with vendors.
• Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, products, and/or projects and serves as an internal advisor to ITSD and business units.
• Leads short and long-term planning efforts with management.
• Develops and evaluates technical requirements relative to cloud-based products and platforms.
• Maintains training and research on emerging technologies and how they might apply within ITSD.
• Leads in the design of business continuity & disaster recovery requirements, methods, and procedures based on established policies.
• Leads the identification of vulnerabilities and development of mitigation and contingency plans.
• Designs standards, procedures, and processes which ensure the stability, interoperability, portability, security, or scalability of system architectures.
• Analyzes and reporting on key metrics and KPIs.
• Performs related duties and fulfills responsibilities as required.

Qualifications

• Bachelor's Degree from an accredited college or university
• Four (4) years of work experience in Systems Administration, Networking, DBA, DBMS design and support, and/or PC Support roles
• Three (3) years of work experience in developing, implementing, optimizing, and maintaining cloud-based solutions to include deploying and debugging cloud stacks, educating teams on new cloud initiatives,and implementation of cloud infrastructure security practices.
• Applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.

Additional Information

For more information and to submit your application, visit the City of San Antonio's website at:  www.sanantonio.gov/hr/careercenter