SVP Information Technology

the SVP is accountable for standardizing systems across acquisitions, integrating enterprise platforms, and
enhancing support services across a growing, multi-brand organization. This role ensures that
all IT systems—including infrastructure, cybersecurity, applications, data analytics, and field
technology—enable operational excellence, scalability, and digital innovation. A key focus is on
improving customer and field experience through technology and driving long-term platform
efficiency.

Essential Functions (Other Duties as Assigned)
• Serve as the top IT executive, reporting to the Chief Operating Officer (COO), accountable for all
information technology functions across the enterprise.
• Champion digital innovation to enhance field operations and customer experience, including
point of sale systems, loyalty platforms and mobile solutions.
• Serve as executive sponsor for all Artificial Intelligence (AI) and emerging technology initiatives,
fostering a culture of innovation while ensuring alignment with business strategy and enterprise
data security standards.
• Serve as a strategic advisor to the Executive Leadership Team on technology risks, innovation,
and enterprise system enablement.
• Develop and execute long term IT strategy aligned with company growth, operational scalability
and innovation goals.
• Provide executive leadership for infrastructure, cybersecurity, enterprise applications, data
strategy, and field-level systems across all brands and locations.
• Collaborate with senior business leaders to identify and implement technology solutions that
enhance customer experience, employee productivity and service delivery
• Lead the integration of technology platforms across acquisitions to drive standardization,
business continuity, and scalability.
• Ensure technology platforms are secure, reliable, scalable, and compliant with data privacy,
cybersecurity, and regulatory standards.
• Manage enterprise IT budgets, capital planning, vendor partnerships, contract negotiations, and
strategic technology investments.
• Partner with business leaders to identify opportunities for technology to improve service
delivery, customer experience and employee efficiency.
• Build and lead a high-performing IT leadership team, ensuring succession planning, performance
management, and development of internal talent.
• Oversee data strategy, reporting platforms, and analytics tools that empower decision-making
and performance insights.
• Drive IT change management and communication strategies to support adoption and reduce
business disruption.
• Ensure IT service delivery standards, system uptime, and end-user support meet or exceed
business expectations.
• Direct the development and enforcement of IT policies, cybersecurity protocols, business
continuity plans, and governance frameworks.
• Act as the executive sponsor for enterprise technology initiatives, ensuring timely, on-budget
delivery and alignment with strategic priorities.

Education and Experience
• Bachelor’s degree in information technology, computer science, engineering, or a related field
required; MBA or related graduate degree preferred
• Minimum of 15 years of progressive IT leadership experience including enterprise-wide
responsibility in a multi-site, operationally intensive business
• Experience leading enterprise architecture, digital transformation, cybersecurity, and core
system implementations (e.g., ERP, CRM, POS) and post-acquisition platform integrations
• Experience in private-equity backed or growth-stage environments is strongly preferred
Knowledge, Skills, and Abilities
• Strategic, enterprise-level thinker with a strong understanding of business operations and
technology enablement
• Deep expertise in IT infrastructure, cloud environments, information security, and application
ecosystems
• Proven ability to lead through change, scale teams and systems, and integrate new technologies
across a distributed environment
• Strong executive communication, cross-functional influence, and financial acumen related to IT
budgeting and ROI
• Effective in fast-paced, high-growth environments that require sound judgement, prioritization,
and disciplined execution

Physical Requirements
• Travel to field sites and business locations as needed, with an estimated travel requirement of
up to 20% or as dictated by business needs
• Availability to provide support during off-hours or weekends in response to critical incidents
• Ability to manage multiple concurrent demands across remote and on-site technology functions

This job description in no way states or implies that these are the only duties to be performed by the employee(s) in
this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job
related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance
of fundamental job duties. (All duties and responsibilities are essential job functions and requirements and are
subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job
successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some
requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of
themselves or others). The requirements listed in this document are the minimum levels of knowledge, skills, and
abilities.

Spotless Brands and its affiliate brands comply with federal and state disability laws and make reasonable
accommodation for applicants and employees with disabilities. If reasonable accommodation is needed to
participate in the job application or interview process, to perform essential job functions, and/or to receive other
benefits and privileges of employment, please contact the Human Resources department.

Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the
company to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, protected veteran, or disabled status. We use E-Verify to check
employment eligibility: https://www.everify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf
and https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf