IT PMO Business Analyst

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We are looking for a skilled IT Business Analyst to join our Information Technology team. In this role, you will play a crucial part in supporting the Identity and Access Management (IAM) Program and assisting with overall IT project intake processes.The role will require a strong blend of technical expertise, business acumen, and access governance best practices.

 

What you’ll be doing:

IT Project Grooming

• Grooming (review, clarify requirements and generate a project brief) for our IT projects as they are submitted by internal stakeholders.
• Schedule intake session with stakeholders + Technical lead
• Generate a project brief and obtain signoff with clear alignment on scope, exit criteria, risks, and dependencies.
• Maintain project documentation during the intake process

IAM Program Assessment & Implementation 

• Participate in the planning, design, and execution of the Identity and Access Management Program, ensuring alignment with organizational objectives and compliance standards.
• Collaborate with stakeholders to gather requirements, conduct gap analysis, and define IAM policies and procedures.
• Contribute to the development of IAM processes, workflows, and documentation to enhance the overall security posture.
• Generate regular reports on the status of IAM implementation, highlighting key milestones, issues, and resolutions.

ITSM Project Coordination

• Participate in team meetings and maintain documentation
• Keep project tasks updated in our internal tracking systems

What you need to bring:

• Minimum of 2-4 years of experience in a business analyst role, with a focus on IAM, or IT project management.
• Prior experience with Identity & Access Management (IAM) principles, practices, and technologies is a plus
• Proven experience communicating effectively with stakeholders, auditors, and operational teams.
• Experience in situations that require significant attention to detail.
• Proficiency in a Mac environment and tools like Google Workspace, Monday.com, Slack & Workday.
• Strong analytical and problem-solving skills with the ability to translate business requirements into practical technical solutions.
• You are self-motivated and detail-oriented, able to multitask and work under pressure with tight deadlines
• Excellent written and spoken English.

Nice to have's: 

• Knowledge of Control Objectives for Information and Related Technologies (COBIT)
• Experience in a high growth, technology company.
• Experience with change management 
• Bilingual (French and English) 
• You have an interest in strengthening your knowledge in technical accountancy and keeping up with the latest developments in accounting and financial reporting
• Ability to work in a fast-paced environment, juggle multiple projects at a time, meet deadlines and manage well through ambiguity and complexity
• You have a desire to take ownership
• You have a team-oriented personality with the ability to work independently 
• Relevant certifications (e.g., CISA, CISSP, CBAP) 

Who you are:

• Strong analytical thinker with a passion for technology and process improvement
• Comfortable navigating technical and business requirements
• Detail-oriented and organized, especially in documentation and reporting
• Proactive communicator who works well with cross-functional teams
• Self-motivated, adaptable, and able to manage multiple priorities
  
  

What's in it for you?

• Join a fast-paced, high-growth company.
• Surround yourself with strong talent and enjoy continuous professional growth.
• Great benefits and perks, including equity and flexible/hybrid remote work options, in a diverse and inclusive environment.
• Opportunities to learn and expand your skill set.
• Become a valued part of the diverse and inclusive Lightspeed organization.

 … and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Health Insurance
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counselling & coaching services
• Volunteer day

#LI-SS3

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.     Lightspeed handles your information in accordance with our Applicant Privacy Statement.