Risk Analysis Service Lead

Job Description:

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

As a Risk Analysis Service Lead II, you’ll play a key role in Pacific Life’s growth and long-term success by overseeing, maintaining, and maturing Pacific Life’s operational risk assessment programs and framework. This position requires a deep understanding of risk management principles, strong analytical skills, and the ability to lead and work collaboratively within the team and with various departments to ensure the effective definition and implementation of risk assessment practices. You will fill an existing role that sits on a team of 35 people in the Operational Risk & Resilience department, which is a subset of Enterprise Risk Management. Your colleagues will include Service Owners, Service Managers, Service Leads, and Capability Leads within 3 teams: GRC, Operations, and Engineering as supported by OR&R Service Leads who function as liaisons to the 1st line of defense.

How you will make an impact:

• Own, maintain, and mature operational risk assessment requirements, processes, templates, and automation that are right-sized for the organization yet also conform to industry standards and regulatory expectations
• Lead and oversee comprehensive operational risk assessments for different subject areas such as top risks, emerging risks, specific regulations, cybersecurity, IT, new products, projects, and business processes.  Such assessments will involve identifying inherent risk, assessing the design and effectiveness of controls, defining controls, calculating residual risk, identifying and documenting control deficiencies and development of remediation plans
• Maintain a strategy and roadmap for operational risk assessments and coordinate, oversee, and monitor risk assessments across the enterprise
• Coordinate with Internal Audit, Compliance, and other stakeholders to leverage other assessment activities and avoid burdening the 1st line of defense with multiple related assurance activities
• Demonstrate subject matter expertise by taking the initiative to proactively engage in ongoing research on industry trends, participate in forums and working groups, maintain knowledge on current industry best practices and regulatory requirements related to the assessment of operational risk

The experience you will bring:

• 8+ years experience in operational risk management, cybersecurity risk management, IT risk management, or enterprise risk management, preferably within the financial services industry
• Bachelor's degree in Risk Management, or a related field
• Hands-on experience conducting risk assessments including top risks, emerging risks, Risk and Control Self-Assessments (RCSAs), and regulatory risk assessments
• Working knowledge of industry frameworks such as NIST CSF, NIST 800-53, COBIT 2019, ISO 27001/2, COSO, and regulations such as NYDFS 23 NYCRR 500, and HIPAA
• Strong analytical and problem-solving skills coupled with a focus on accuracy and quality
• Excellent communication and interpersonal skills; able to work independently and as part of a team

What will make you stand out:

• Relevant certifications such as CRISC, CRMP, CISSP, CISRCP
• Experience with Archer Integrated Risk Management Platform

#LI-DW1

You belong at Pacific Life

At Pacific Life we are committed to a culture of belonging, a space where all employees are empowered to be authentic. One way we cultivate an inclusive culture is through our employee connection groups. The purpose of these employee-led groups is to offer a place to build community, connection, camaraderie, and a sense of belonging. Each group can be active in education, advocacy, recruitment, and community building throughout our organization. Learn more about our employee connection groups at www.pacificlife.com.

Want to learn more about life at Pacific Life? Take an inside look at our company culture: Instagram.com/lifeatpacificlife.

Benefits start Day 1.

Your wellbeing is important. We’re committed to providing flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and a Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation.

Base Pay Range:

The base pay range noted represents the company’s good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1  
 

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

• Paid Parental Leave as well as an Adoption Assistance Program

• Competitive 401k savings plan with company match and an additional contribution regardless of participation

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.