Cyber Incident Responder

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com. 

Paysafe is currently seeking a highly motivated and talented Cyber Incident Responder to join the Information Security team. 

The ideal candidate must demonstrate conceptual understanding of web security operations and the ability to work in a global team environment. They should have a prior experience of working in a SaaS-based environment, the ideal candidate is expected to be fast learner with the ability to refine their skills and enhance their ability to support daily security operations in a fast-paced environment. 

What you will do: 

• Manage security alerts detected by security systems such as AV, EDR, IDS/IPS Log Monitoring, File Integrity monitoring and Security Incident and Event Management (SIEM) system 

• Ensure rapid response on all alerts indicating potential security incidents 

• Perform deeper investigation to all cyber incidents escalated by the SOCteam 

• Establish and maintain security technologies detection policies and prevention rules 

• Analise potential cyber security incidents, determine severity and impact, actionable incidents, provide immediate response to any ongoing cyber security incidents performing deeper cyber threat analysis and applying various techniques for attack containment, eradication, and recovery and deliver incident mitigation to reduce data security impacts 

• Initiate escalation procedure to counteract potential threats/vulnerabilities in alignment to Paysafe Incident Response Process 

• Provide proactive technical mentoring to help others on the team, including junior staff, in support of a collaborative, positive, and inclusive environment, with a view to enhancing the cyber response & investigation capabilities of the organization 

• Collaborate with the rest of the InfoSec team along with other teams like CorpIt, Dev, Devops, CloudOps, Legal, Privacy, Comms etc. 

• Support the team with a rotational on-call duty model to ensure a 27/4 prompt response to complex cases 

To be successful you need to have: 

• Minimum 3 years’ experience working in a large-scale IT environment with focus on Information Security 

• Experience with any of the following security technologies SIEM, FW, IDS/IPS, Vulnerability Management tools, AV. EDR, DLP, CASB 

• Knowledge of security best practices and concepts 

• Experience with Incident Response methodology in investigations, as well as understanding of the adversarial attacks,tactics, techniques, and procedures (TTPs) 

• Demonstrated ability to coordinate and respond to security incidents using commercial and/or open-source technologies 

• Experience writing technical reports, detailing results of analysis and sharing this with technical and non-technical audience

• Knowledge of Windows and/or Unix-based systems/architectures and related security 

• Intermediate level of knowledge of LAN/WAN technologies 

•  A solid understanding of information technology and information security 

• Understanding of PCI-DSS/SOC/ISMS/GDPR/DORA requirements 

• Demonstrated analytical and problem-solving skills

We offer in return:

• The opportunity to write the history of a leading and growing multinational company
• Tailor-made training and ongoing development to help you enhance your skills in the field of online payments
• Multiple career progression opportunities in a dynamic in-house business
• Environment where product expertise, professional and personal commitment are rewarded
• Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs)
• Fun and collaborative working atmosphere
• Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment.  If you need any reasonable adjustments please let us know.  We will be happy to help and look forward to hearing from you.