Assoc Manager Product Development

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Our brand promise - Makes Work Life BetterTM- Reflects our commitment to employees, customers, partners and communities globally.


Location: The successful candidate will have the opportunity to work in a hybrid environment; working remote as well as at the closest office location
About the Position

The Business Analyst role is responsible for documenting and communicating the detailed business requirements for development projects. This role analyses the project vision and stakeholder needs and gains agreements on key business requirements from all stakeholders. This role is responsible for the delivery of the requirements and ensuring that the solutions developed meet stakeholder objectives to desired quality standards. This role is responsible for managing the requirements process to ensure that the feature scope maps to the original requirements. In addition, the Business Analyst analyses requested changes and details the change requirements and seeks necessary approvals. Analysts should also be able carry out validation of the product by performing requisite checks and UAT.

The ideal candidate should be a proactive individual with strong communication skills and a team player. He or she should have an experience of at least 3-5 years in administration of application servers.
What you’ll get to do

Requirements Elicitation, Understanding, Analysis, & Management
• Analysis
◦ Understand the business issues and data challenges of client organization and industry.
◦ Identify and analyze information related to existing client systems.
◦ Define and document the qualitative and/or quantitative assessment of client current state.
◦ Complete detailed business analysis on service modules and units to ensure consistency with client requirements.
• Scoping & Vision
◦ Ensure that the scope matches the original requirements.
• Requirements Gathering, Documentation, & Analysis
◦ Work with the business resources, technology team, clients and vendors to understand the product vision and direction.
◦ Conduct stakeholder interviews.
◦ Lead client requirement meetings to elicit and understand the client's needs/requirements.
◦ Document the requirements for the project.
◦ Review client requirements and perform gap and/or impact analysis.
◦ Review and validate client requirements based on domain knowledge/expertise and understanding of the client's business process and challenges.
◦ Understand business requirements to convert them into product/system specifications that fully represent the client requirements and the project requirements.
◦ Define system and software requirements (performance, reliability, reusability, extensibility etc.).
◦ Draft complex client proposals and submit to Sr. Business Analyst for review and refinement.
◦ Develop and update applicable requirements artifacts.
◦ May participate in scoping discussions.
• Validation / UAT
◦ Work with engineering team to carry out product/release validation by identifying and testing scenarios required for product
◦ Should carry out UAT strategy formulation & scenario testing artefacts
Design, Development, & Testing
• Transfer the business need and requirements to the development team through documentation.
• Act as a resource throughout the life of a project to the Development Team to clarify the requirements, and manage any requirement changes resulting from development issues or business issues.
• Contribute to the system configuration and integration testing.
• Review and sign off on testing artifacts that will be used for quality and acceptance testing and be available for questions throughout the process.

Project Planning, Tracking, & Reporting
• Participate in project review meetings.
• Participate in key client meetings.
• Track project until the deployment.

Process Management
• Adhere to the Business Analysis model.
• Participate in root cause analysis.
• Assist with the creation of metrics to measure process and performance improvements.
• Analyze the ongoing process to identify process improvement opportunities.
• Identify root causes of delivery issues (e.g., system edits, manual processes, patterns in workflows, repeat calls etc.)
• Recommend process improvements and identify opportunities to define/follow standard operating procedures.

Coaching
• Coach Process/Business Analysts on:
◦ Defining the project vision and eliciting high-level requirements
◦ Good facilitation and needs analysis skills to hold effective stakeholder interviews/workshops
◦ Developing Use Cases, reviewing test plans and test cases
• Act as an expert resource to internal teams on system functionality and approach, including solving systems operations issues, and performance initiatives.
• Provide subject matter expertise to client, client team, shared services, and supporting services.

Skills and experience we value:
• 3-5 years of industry experience within the specific domain/service area including:
• Experience gathering requirements via workshops and interviews and delivering the requirements documents.
• Experience creating use cases
• Experience in Project Management
• Experience working with a standard development process (e.g., Rational)
• Experience with process reengineering (process decomposition)
• Experience in Payroll/Financial system is added advantage.
• Experience Asia and Japan Payroll is must
• Knowing Japanese Language is added advantage


What’s in it for you
Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.
We encourage individuals to apply based on their passions.
Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.
With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.
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