Tech Lead, Application Support

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a great Tech Lead, Software Architecture do?

Collaborate with diversified group of people belonging to Financial System, Financial Technology and Business Process users to help in solving complex Technology Architecture problems and configure / build sophisticated SAP and Non SAP Systems.

Role Description –

As Tech Lead, Software Architecture you would be responsible for the SAP implementation, testing, performance, and support of on-premises and SAP Azure Cloud systems.

The role will provide hands-on support for SAP Basis module by supporting existing applications and active involvement in planning, designing, and building new systems/ tools/ landscapes as part of Project Implementation. Project work will include the Finance and Procurement Transformation Program which is part of multiple internal initiatives focused on operational efficiency and industry best practices. The Program will evolve Fiserv to a centralized business model with financial and procurement shared services based on SAP S4 HANA technology.

What you will do:

•            · Deployment of SAP support packages as a process of SAP release strategy

•            · Modification Adjustment in R/3 System Upgrades

•            · SAP Kernel, ADD on installations along with SPAM and JSPM updates

•            · JSPM administration.(deployment of JAVA support packages)

•            · SAP licensing audit, maintenance of SAP Hardware keys and maintenance keys for SLD

•            · System copies (homogeneous and heterogeneous system copies)

•            · SAP Buffer, memory management, performance tuning and troubleshooting

•            · Administration of RFC connections to SAP OSS and SLD

•            · SLD administration

•            · SAP SNC router, SAP OSS connectivity and services

•            · User Administration / System Authorization

•            · Document and Data Archiving

•            · HANA DB Administration

•            · Database backup, restore and recovery

•            · SAP GUI deployment and patching

•            · R/3 Profile Maintenance

•            · Definition of the R/3 Operation Mode

•            · Definition of Logon Groups

•            · CCMS configuration, monitoring, and alerting

•            · Background scheduling

•            · Spool and printer administration

•            · Configuring the Workbench Organizer and the Transport System

•            · Working with the Workbench Organizer, Customizing Organizer and Transport System

•            · Implement SAP Notes

•            · System Refresh

•            · Automation/Scripting (Shell)

What you will need to have:

•            At least 2 technical implementations with direct hands-on experience with design, architecture, configuration, and deployment of SAP landscape within a Microsoft Windows server environment

•            Experience supporting SAP environments on cloud infrastructure.

•            Strong communication skills; need to effectively communicate with system users, technical counterparts, functional teammates, middle to senior level technical and business leaders

•            Strong process improvement discipline

•            Deep knowledge of SAP

•            Strong problem solving, error analysis, and analytical skills

•            SAP S/4 HANA, Fiori experience

•            BW on HANA and/or S4/HANA

•            Strong teamwork orientation with peers and management

•            Planning, Implementing and Maintaining SAP ERP/NetWeaver System Infrastructure

•            Working knowledge of Security administration

•            Understanding of RDBMS structure and /or administration

•            Soft Skills required.

•            Ownership and accountability

•            Independent decision making

•            Excellent communication & interpersonal skills – written and oral

•            Strong drive for results

•            Strong interpersonal skills

What would be great to have:

•            Bachelor’s degree in business, Computer Science, Information Technology, or equivalent job-related experience.

•            8+ year’s technical experience with installation and support of an ERP Financial software application.

•            Knowledgeable in SAP technology (S/4 HANA, BW, BPC, Solution Manager/CHaRMs, OpenText, BODS, GRC, PO, CPS/BPA)

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.