Security Operations Engineer - Identify and Access Management (IAM) Specialist

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose - Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team: 

The Security Department oversees security, compliance, GRC, and security operations for all Agoda. We are vigilant in ensuring there is no breach or vulnerability threatening our company or endangering our employees in order to keep Agoda safe and protected. This would be a great challenge for those who want to work with the best technology in a dynamic and advanced environment.

The Opportunity:

We are seeking a detail-oriented Security Operations Analyst with a strong background in identity and access management (IAM), particularly in Okta, Microsoft Entra ID (Azure AD), and Active Directory. The ideal candidate will bring hands-on experience with Okta capabilities including workflows for identity automation, access policies, application integrations, lifecycle management, and security features like MFA and adaptive authentication. You will play a critical role in enhancing our organization's identity security posture and ensuring secure, efficient access across systems.

In this Role, you’ll get to:

• Manage and monitor Okta, Azure AD (Entra ID), and on-prem Active Directory for user authentication, provisioning, and access control
• Design, implement, and maintain Okta Workflows to automate identity lifecycle events (e.g., onboarding, offboarding, role changes)
• Configure and maintain Okta security policies, including sign-on, password, and MFA policies
• Ensure synchronization and secure identity bridging between AD and Azure AD in hybrid environments
  Application Security
• Collaborate with application owners to onboard new apps using SSO and SCIM integrations
• Investigate identity-related security incidents and anomalies using log data and security tools
• Conduct regular access reviews and audits in support of regulatory compliance
  Technical Operations
• Utilize Terraform or other Infrastructure-as-Code (IaC) tools to deploy and manage Okta configurations programmatically
• Develop and maintain documentation on IAM processes, policies, and automation workflows
• Stay up-to-date with identity security best practices, threat intelligence, and Okta platform changes

What you'll Need to Succeed:

• 4-5 years of experience in identity and access management or security operations
• Technical Expertise
• Hands-on experience with:
• Okta Workflows for identity automation
• Okta policies (sign-on, password, MFA)
• Azure AD/Entra ID, including Conditional Access and Hybrid Identity
• Active Directory administration (users, groups, GPOs)
• Terraform
  Certifications and Knowledge
• Okta Certified Professional or Administrator certification required
• Familiarity with SAML, OAuth2, OIDC, and SCIM protocols

We welcome applications from both local and international candidates - full relocation and visa sponsorship available. 

This position is based in Bangkok, Thailand (Relocation Provided). Our benefits are…

• Hybrid Working Model
• WFH Set Up Allowance
• 30 Days of Remote Working from anywhere globally every year
• Employee discount for accommodation globally
• Global team of 90+ nationalities
• 40+ offices and 25+ countries
• Annual CSR / Volunteer Time off
• Benevity Subscription for employee donations
• Volunteering opportunities globally
• Free Headspace subscription
• Free Odilo & Udemy subscriptions
• Access to Employee Assistance Program (third party for personal and workplace support)
• Enhanced Parental Leave
• Life, TPD & Accident Insurance

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.