Service Engineer

Responsibilities

• Develop, maintain, and enhance incident response framework. Run regular training and drills to improve response effectiveness and team readiness.
• Lead the investigation and response to security incidents, including containment, eradication, recovery, and root cause analysis. Drive the implementation of necessary improvements.
• Set priorities and monitor progress. Maintain incident and forensic records. Provide regular and post-mortem reports to stakeholders.
• Partner with IT teams, business units, and external parties to coordinate communications and incident response efforts.
• Collaborate with Security Operation Center to develop continuous improvements. Inform teams on emerging cyber threats and trending security risks.
• Perform other cybersecurity duties as directed by supervisor.

Requirements

• Degree holders with keen interest in cybersecurity or technology.
• Minimum 10 years’ experience in technology industries with at least 5 years in related security roles.
• Self-motivated and able to work independently. Strong problem solving, project management, communication and interpersonal skills
• Good command of written and spoken English and Chinese.
• Certification in cybersecurity such as Certified Information Systems Security Professional (CISSP), Computer Hacking Forensic Investigator (C|HFI), Certified Incident Handler (ECIH), GIAC Certified Incident Handler (GCIH), or GIAC Certified Forensic Analyst (GCFA) preferred.
• Hands-on experience in security operations and incident response is highly preferred.