Operations Level 2 Lead (Systems)

Minimum Clearance Required

Responsibilities

I2X Technologies is a reputable technology services company to the Federal Government.  Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country.  We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states.  Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers.

I2X Technologies is seeking a Operations Level 2 Lead to support ongoing activities for a customer in COLORADO SPRINGS, CO. This position will be on-site and will require an active *TS/SCI*. 

• Responsibilities include directing and participating in system troubleshooting, problem resolution, and maintenance activities, both on-site and via remote telephonic support.
• Oversee Level 2 troubleshooting, break/fix support, and preventive maintenance actions, regularly interacting with remote program sites and senior leadership 
• Additional duties include attending meetings, managing team resources and schedules, continuous training to both Level IIs and COSAs, conducting performance assessments, and ensuring effective communication across various stakeholder groups.
• Planning, coordinating, directing, and controlling team projects with minimal oversight
• Automating system provisioning to enhancing enterprise monitoring.
• Performs other related duties and assignments as required.

Qualifications

• Advanced degree and 7+ year’s experience or bachelors with 9+ year’s experience or equivalent
• Must possess a DoD 8140 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP, CISSP, CISA, GSE, SCNA)
• Candidate will be responsible to maintain DoD 8140 certification for the full contract period
• An active TS/SCI clearance is required
• Must be capable of getting in indoctrinated into a higher than secret (HTS) program
• Must have extensive expertise in system administration, monitoring, application management, and automation disciplines to ensure efficient system delivery, optimal performance, maximum uptime, and a robust cybersecurity posture.
• Must provide leadership in assessing and developing Tactics, Techniques, and Procedures (TTPs), as well as Operating Instructions (OIs) essential for the administration, operation, and management of services within operational environments.
• Proven experience managing Windows Domain Controllers, PKI infrastructure, and certificate administration on Windows domain controllers is required
• Proficiency with automation utilizing Ansible and Bash in addition to familiarization with IBM DataPower products and expertise troubleshooting certificates within DataPower proxies is essential
• Substantial experience with RedHat or other Linux-based server administration is mandatory
• Highly skilled in System Administration and Application to ensure uptime, performance, resources and security of the system is sustained and anomalies are fixed efficiently

Desired:

• Experience with virtualization and storage technologies such as Nutanix or VMware, as well as proficiency in automation tools i.e. PowerShell and Perl.
• Data mining and analysis
• Database Administration
• Endpoint Management Products
• Automated Patch Management

Essential Requirements:

US Citizenship is required.TS/SCI clearance

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.

I2X Technologies is an Engineering and Information Technology Company focused on providing Services to the Federal and State Government. I2X offers a competitive compensation program and comprehensive benefits package to our employees.