Senior IT Manager

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

Key Responsibilities:

• Lead the planning, execution, and oversight of IT services across multiple work centers.
• Manage a multi-site team of IT professionals delivering infrastructure, cybersecurity, application support, and help desk services.
• Coordinate and track IT project lifecycles using PMI methodologies, ensuring delivery on time and within budget.
• Conduct cost analyses to support budgeting, forecasting, and resource planning.
• Ensure compliance with DoD IM/IT governance models and cybersecurity policies.
• Collaborate with organizational leadership to align IT strategies with business goals.
• Evaluate and implement IT policies, procedures, and best practices to ensure consistent service delivery.
• Oversee disaster recovery and business continuity plans.
• Manage vendors, contracts, and procurement processes.

Qualifications

Required Qualifications:

• Minimum of ten (10) years of experience managing a multi-work center IT support staff.
• At least three (3) years of experience within the private sector in the past ten (10) years, supporting commercial companies.
• Bachelor of Science degree in Computer Science, Information Technology, or a related field.
• Project Management Professional (PMP) certification from the Project Management Institute (PMI).
• Proven cost analysis experience, including IT budget planning and resource allocation.
• Familiarity with Department of Defense (DoD) Information Management / Information Technology (IM/IT) governance models.
• Strong leadership and team management skills across geographically dispersed teams.
• Excellent communication and interpersonal skills for stakeholder engagement.
• Experience with enterprise IT systems, cybersecurity, cloud solutions, and service management.

Security Clearance Requirements:

• Active Secret security clearance or the ability to obtain and maintain a Secret clearance is required.
• Must be familiar with handling and securing sensitive government data and systems in accordance with DoD and federal policies.

Preferred Qualifications:

• Master’s degree in IT, Business, or related field.
• Certifications such as ITIL, CISSP, or cloud-specific (AWS, Azure).
• Experience supporting DoD contracts or working in defense-related environments.

Work Environment:

• May require occasional travel between work centers or to client sites.
• Some after-hours or on-call support may be necessary.
• Must comply with all DoD and organizational security policies and training.

• On-site work in a secure government or contractor facility.

• Must be able to work in a high-security environment and comply with all relevant security protocols.

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.