Airport Systems Engineering Manager

Position Title:

Airport Systems Engineering Manager

Job Description:

Under the guidance of the Airport IT executive management, the Systems Engineering Manager directs and supervises the Systems Engineering team. Responsible for systems such as Email (exchange 365), Office 365, Virtual Server Systems (VMware, and HyperV), MDM and UEM solutions such as Workspace One, and Microsoft Intune. Create and maintain all Azure servers, making recommendations on which applications are more efficient in Azure or On-prem. Responsible for overseeing the updating and patching of systems to current versions to minimize cyber security threats and vulnerabilities, along with Active Directory and Least Privilege Management. Responsible for the Enterprise backup systems including verification of backups and restoring of systems, files, and data. The Systems Engineering Manager will oversee design recommendations, planning, developing and implementing server networks wide including the evolution into Azure, monitoring, server security assessment, updates and maintaining the backup solution.

Position Hourly Range:

$131,162 - $145,736 annually based on qualifications and experience.

This position is eligible for full city benefits, including:

• Health Insurance (95% of premium paid by city)

• Dental, Vision and Life Insurance

• Paid vacation and personal leave

• 6-12 weeks of paid parental leave available

• Retirement contributions toward a pension plan and/or 401(k)

• A robust Employee Assistance Plan (EAP)

• Up to $4,000 tuition reimbursement annually

• Discounted supplemental benefits like pet insurance and legal services

Key Responsibilities:

•  Supervises the Systems Engineering team. Participates in hiring, promotions, coaching, counseling, discipline, and termination of team members.  Coordinates team workloads, assignments and vacations.

• Collaborates with executive management and department leaders to assess near- and long-term server cybersecurity threat prevention. 

• Supports City mission critical services, i.e.; Microsoft Exchange Email, Office 365 Cloud services, Microsoft Server OS administration, File Storage, Active Directory, VMware, Hyper-V, Azure, Cloud Integration, Print Servers, Backup Servers, Anti-Virus, UEM and MDM services.

• Provides resources to ensure the security of the departments server and systems.

• Supervises technical projects, planning, coordinating and implementation of complex new solutions.  

• Oversees the creation and maintaining of documentation as it relates to servers, backup solutions and Applications that are used to manage the cities equipment solutions.

• Develops, implement and maintain policies, procedures, and associated training plans for the Systems Engineering Team.

• Conducts research on servers and applications to allow the city to maintain protocols, and standards to remain abreast of developments in the industry.

• Interacts and negotiate with vendors, outsourcers, and contractors to secure server products and services. 

• Oversees server asset management, including maintenance of servers component inventory and related documentation and technical specifications information. 

• Oversees server performance, server security, and provide server performance statistics and reports.

• Recommends alterations and upgrades to systems, services, and applications to improve the quality, security, and supportability of the server systems and products. 

• Assists in budgeting, forecasting for the System Engineering Team and related infrastructure.

• Other duties as assigned

Minimum Qualifications:

• Graduation from an accredited four-year college or university with a degree in Computer Science or other closely related field and at least 10 years paid employment in the field. An equivalent combination of education and experience may be substituted on a year for year basis.

• Four years of experience in team leadership roles managing projects.

• Demonstrated initiative, sound operational judgment, and financial accountability as well as a record of achieving results through professional/technical staff.

• Demonstrated knowledge of contracting, negotiating, organization development/change management, technology trends, strategic planning, action planning and supervision.

• Demonstrated knowledge of server security.

• Information technology conceptual, analytical and communication skills are critical to successful performance.

Working Conditions:

•  Moderate physical effort.  Comfortable working conditions, handling moderate weights, intermittent sitting, standing, and walking.  Intermittent exposure to moderate noise levels.

• May require 24/7 support for mission critical systems.

• Exposure to stressful situations.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job.  They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified.  All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

POSITION TYPE

Full-Time

DEPARTMENT

Airport

Full Time/Part Time:

Full time

Scheduled Hours:

40