VP, InfoSec Gov & Ops Leader (L12)

Job Description:

Role Title: VP, InfoSec Gov & Ops Leader (L12)

Company Overview:

COMPANY OVERVIEW: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women talent

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being

• We provide career advancement and upskilling opportunities for all to take up leadership roles

Organizational Overview:

Synchrony’s Information Security Governance & Business Operations team drives the following programs and capabilities:

Office of the CISO:

• CISO Briefings to executive leadership, the BoD, and regulators;

• Information Security events, communications, and change management;

• Information Security department oversight and internal reporting;

Agile Program:

• Information Security Solution SAFe agile transformation in partnership with Office of Agile and leadership engagement;

• Agile leadership across agile teams in the Solution Train;

• Measurement and monitoring of agile teams including publishing of capacity, metrics, and status internally;

Information Security Training & Awareness:

• Company-wide and contractor training and awareness;

• Internal departmental training;

• Cyber Security exercises and simulations.

Role Summary/Purpose:

This role is responsible for overseeing the India team in supporting the above programs, including collaborating within Synchrony, i.e. Leaders, Product managers, Product owners, Technical leads, clients and other stakeholders, in delivering a seamless experience from Governance & Business Operations. The VP, InfoSec Gov & Business Operations leader will provide hands on oversight of the GBO team in India as well as providing integration and guidance to teams across Information Security.  The ideal candidate will have a passion for people, process, and technology, including a strong interest to help coach individuals and teams improve processes and achieve greater efficiency.  Ideally the individual will have a background in technical consulting and/or project management to help guide the teams.  

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. We’re proud to offer you choice and flexibility.

Key Responsibilities:

• Assist in the delivery of InfoSec Initiatives.

• Provide coaching and mentoring to team members.

• Partner closely with Leadership to align practices with goals and objectives.

• Collaborate with cross-functional teams to identify and address impediments to delivery.

• Help teams establish and track key performance metrics to measure progress and identify areas of improvement.

Required Skills/Knowledge:

• Bachelor's Degree and a minimum of 10+ years experience within an information technology organization. In lieu of a degree 12+ years comparable experience in Information Technology.

• Experience in program management

• Experience in People or Team management

• Financial Services experience.

Desired Skills/Knowledge:

• Excellent analytical skills - ability to follow issues through to resolution.

• Ability to work independently with minimal guidance in a fast-paced environment

• Ability to manage multiple moving parts at any given time through effective time-management and planning.

• Adaptability in approach, adjusting techniques based on the needs of different teams.

• Excellent written and verbal communication skills and ability to interface and influence at all level in the department.

• Empathy skills to relate to the perspectives of team members, helping build trust, resolve conflicts and promote collaboration.

• Ability to work with distributed teams and discernment to bring structure to ambiguous environments and constructs.

• Comfortable presenting and facilitating large groups of people for workshops and training sessions.

• Significant experience as a project, program, and/or portfolio manager consultant. 

Eligibility Criteria:

Bachelor's Degree and a minimum of 10+ years experience within an information technology organization. In lieu of a degree 12+ years comparable experience in Information Technology.

Work Timings: 3pm to 12am IST

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L10+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L10+ Employees can apply

Grade/Level: 12

Job Family Group: