Senior Analyst, IT Infrastructure

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com  or visit our Boomi Careers page to learn more.

Join us as an IT Senior Analyst - IT System Administrator  on our IT Infrastructure team in Bangalore, India to do the best work of your career and make a profound social impact.

What You'll Accomplish:

In this role, you will be responsible for the End User computing IT Infrastructure support involving Windows and Mac devices. Also includes responsibilities for Intune administration, device management,video conferencing, identity management, system documentation, and client device systems. You will evaluate, integrate and test new tools and technologies, work with Project Management liaisons to establish project delivery, and provide support for cyber threat detection and response applications. You will also monitor the environments, respond to health alerts, and be an escalation point for the service desk or take an end user support role when needed at any level.

Your Key Responsibilities:

• Evaluate, integrate, and test new tools and technologies

• Work with Project Management Liaisons to establish tasks and level of effort for project delivery

• Install applications, develop scripts, and perform upgrades

• Monitor the environment and respond to health alerts

• Mentor and train the service desk on new technologies

• Mobile and Laptop Device Management, Configuration, Imaging, and Patching

Skills & Requirements:

• Bachelor's degree in computer science, information systems, information security, or equivalent work experience

• Minimum 6 years of experience in the IT industry

• Minimum 6 years of System  & Intune Administration experience 

• Minimum 4 years of experience managing enterprise productivity and collaboration systems such as Intune administration, Desktop support,Microsoft O365, Google Workspace, Slack, Zoom, and Enterprise Device Management Platforms. 

Desirable Skills:

• Experience with parsing and scripting languages such as Powershell, VBScript, SQL Scripting, and Python

• Experience with cloud technologies (AWS or Azure preferred), including cross-region deployment

Here’s our story; now tell us yours

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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.  

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.