Identity Security Services Engineer

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

The primary responsibility of the Identity Security Services Engineer is to assist customers in implementations of CyberArk’s products. In performing this responsibility, the Identity Security Services Engineer will be assigned with multiple simultaneous implementations in various parts of the country. In addition, the position requires providing technical support activities and managing technical relationships with customers. The Identity Security Services Engineer will report to Director, Security Services.

Responsibilities:

• Lead implementations and onboarding engagements with customers
• Assist customers with developing, managing, and executing project plans and timelines
• Help maintain customer relationships and identify opportunities for growth
• Collaborate in the ongoing development of training materials and curricula
• Collaborate with the team on consulting and development activities
• Support the Security Services team by assisting with technical escalations support duties
• Collaborate with other CyberArk departments to ensure coordination and completion of all additional implementation-related tasks
• Potential for nationwide travel up to 10% (at employee discretion)

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Qualifications

• Prior 5+ years of experience in a technical / implementation role deploying enterprise software
• Experience with Workflow Automation tools (Workato, Tray.io, Zapier, etc)
• Experience with programming / scripting (java, python, PowerShell)
• Experience with Identity and Access Management solutions (SSO, MFA, SCIM, OAUTH, OIDC)
• Security+ or CISSP is nice to have
• Bachelor’s Degree in Computer Science or similar field
• Prior 2+ years of experience working with CyberArk products
• Demonstrable knowledge of Information Security and Network Architecture concept
• Demonstrated ability to assume sole and independent responsibilities
• Ability to keep track of numerous detail-intensive tasks and ensure accurate completion
• Ability to train technical users and conduct technical presentations
• Experience with Windows and UNIX operating systems
• Exceptional written and verbal communications skills
• Experience with HRIS systems (Workday, UKG, ADP)
• Experience with Azure/O365

Additional Information

CyberArk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

We are unable to sponsor or take over sponsorship of employment Visa at this time.

The salary range for this position is $79,000 – $110,000/year, plus commissions or discretionary bonus, which will be based on the employee’s performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.