Cyber Security Operations Centers Analyst- Tier 3

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The Senior Information Security Associate will be responsible for working in a team of information security professionals who protect the confidentiality, integrity, and availability of information in athenahealth’s cloud service network and internal business networks. The role is split evenly between security incident response, security infrastructure engineering and administration, and security assurance work. Theoretical background in computer science, along with prior computer operations experience is highly desired.
Specific responsibilities may include, but are not limited to


• Receive computer incident response escalations from operation groups and provide intermediate level intrusion analysis
• Identify, evaluate, and deploy new security infrastructure that makes the business more secure
• Handle level 2 operation tasks for key security infrastructure such as malware detection systems, web gateways, IPS/IDS, SIEM and authentication systems
• Work with technical and non-technical audiences to understand business requirements and suggest appropriate security controls
• Review, clarify, and approve firewall change requests based on documented network security architectures
• Conduct system security and vulnerability analyses and risk assessments and mitigation plans
• Participate in 24x7 security on-call rotation

Required Skills

• Competent understanding of TCP/IP and related protocols
• Competent experience using tools such as tcpdump, WinDump and Wireshark to analyze packet captures
• Competent expertise with Antivirus/IDS/IPS/firewall operations
• Competent understanding of Windows and Linux operating systems and command line tools
• Competent understanding of host compromise and malware injection techniques
• Competent experience with programming/scripting languages
• Beginning experience with malware analysis and operation
• Beginner-level expertise with network architecture and security infrastructure placement
• Beginning knowledge of HTTP/HTTPS, SSL/TLS and certificates
• Novel understanding of operating system design and internals
• Proven ability to work in team environment where teaching and learning are core competencies
• Comfortable executing in a fast-paced and dynamic environment
• Beginning knowledge of network assessments and penetration testing
• Enthusiastic and driven to learn and further career in Information Security

Experience Requirements

• Minimum of five years experience in software development or IT infrastructure engineering, with at least three years focused on information security issues
• Background in systems and/or network administration desirable
• Prior e-commerce or high-volume transactional web site experience highly desired
• Bachelor’s degree in Computer Science or related field desirable
• Industry recognized security–related certification, including CISSP, GISP, GSEC, SSCP,GISF considered

please apply online


** Reference skill levels: Novice, Beginner, Competent, Proficient, Expert.

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented  employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued. 

Learn more about our culture and benefits here: athenahealth.com/careers  

https://www.athenahealth.com/careers/equal-opportunity