Principal Analyst - Infosec Business Enablement

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

• Drive the execution of a risk-based cyber security strategy, Execution & Enablement by leading key business enablement functions such as reporting, planning, cost analysis, and vendor management.

• Influence strategic decisions by enabling business critical functions like accounting, executive reporting, workforce planning, and vendor management.

Job Details
Position Title:  Principal Analyst - Infosec Business Enablement

Career Level:  P4

Job Category: Assistant Vice President

Role Type: Hybrid

Job Location: Bangalore 

About the Team:

The ECSO (Enterprise Cyber Security Office) Strategy, Execution, and Enablement (SEE) team is responsible for operationalizing First Citizens Bank’s enterprise cyber strategy. The team collaborates closely with security leadership and cross-functional partners to support investment planning, workforce governance, executive reporting, and vendor oversight.

Impact 

This role enables business-critical functions that support the success of First Citizens Bank’s cybersecurity program. It ensures proper financial oversight, strategic alignment of vendor tools, visibility into headcount and planning needs, and automation of executive reporting. This individual will be central to translating cybersecurity goals into measurable, data-backed business operations.

Key Deliverables

• Business Enablement –

• Drives plans, processes, and requirements that support the enterprise risk-based cyber security strategy by enabling key business enabling functions.

• Working closely with the team, provides a tactical "follow the sun" model of support for the following functions:

• Accounting and Financial Variance Analysis

• Invoice Processing

• Cost validations and storytelling

• Tool/Vendor rationalizations and Return on Investment (ROI) Analysis

• Responsibility Center Audits and Maintenance and organizational level updates

• Vendor Management

• Contract renewal tracking and reporting.

• Quarterly vendor relationship reporting

• Workforce management including hiring governance and capacity planning.

• Hiring Governance validations

• Capacity Planning data analysis

• Headcount and turnover analysis

• User Access Reviews

• Executive Reporting & Automation - Produces reports based on analysis, industry trends, and process capabilities. Identifies patterns, problems, and areas of improvement, and tracks effectiveness of implemented enhancements. Creates specifications, action plans, and other documentation in support of business initiatives.

• Executive Dashboard

• Key Initiative Tracking

• Quarterly third-party supplier reporting

• Quarterly Enterprise Cyber Security Health Check inputs

• Definition and maintenance of SEE Operational metrics catalog.

• Business Strategy - supports the execution of the enterprise risk-based cyber security strategy by delivering tactical solutions to processes with a bias towards efficiency, automation, and cost savings.

• Relationship Building - Build strong relationships with all levels of the organization, external stakeholders, and partners to execute the cyber security strategy.

• Act as a liaison between business stakeholders and centralized enterprise functions including Global Finance Office, Enterprise Project Office, Enterprise Change Management, Sourcing/Procurement, Enterprise Strategy, Enterprise & Technology Strategic Roadmaps, Human Resources, and Enterprise Risk Management.

• Work with stakeholders to understand requirements and recommend solutions.

• Supports and leads business enabling initiatives.

• Utilizes expertise to provide guidance, feedback, and direction on complex matters. Aids in the communication of performance results and expected behaviors.

Skills and Qualification 

Preferred Qualification

• Bachelor's Degree and 5-7 years of experience in Business Strategy, Project Planning, and Financial Services industry OR High School Diploma or GED

• 12+ years of experience in Business Strategy, Project Planning, and Financial Services industry

Core Competencies

• Strong proficiency in MS Office

• Analytical Skills

• Business Acumen

Relationship & Collaboration

• Build strong relationships with stakeholders across cybersecurity, finance, HR, procurement, and strategy

• Foster collaboration and communication with the Strategy, Execution, and Enablement (SEE) team, ECSO security and technology teams and other stakeholders, promoting a culture of transparency and data-driven risk reduction to the enterprise.

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience. 

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.