Information Security Engineer I (SOC)

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

• Efficiently identifies and investigates sophisticated threats, ensuring faster incident containment.
• Shape the Future of Security: Contribute to the continuous improvement of our security processes and mentor the next generation of SOC analysts.

Job Details

Position Title:  Information Security Engineer I

Career Level:  P1

Job Category: Associate

Role Type: Hybrid

Job Location: Bangalore  

About the Team:

The Security Operations Center (SOC) team is a community of dedicated professionals committed to safeguarding our organization's information security. Our values — inclusivity, transparency, and excellence — drive everything we do. Join us and make a meaningful impact on our security posture

Impact (Job Summary/Why this Role Matters)

 The Security Operations Center (SOC) team is a community of dedicated professionals committed to safeguarding our organization's information security. Our values — inclusivity, transparency, and excellence — drive everything we do. Join us and make a meaningful impact on our security posture

Key Deliverables (Duties and Responsibilities)

• 24/7 Rotational Shifts: Ensure round-the-clock security coverage by working on a rotational

schedule.

• Perform triage and analysis of alerts to determine the severity and impact.
• Must have worked on incidents related to Phishing, EDR, Antivirus, , IDS/IPS, DNS, Email & AD etc.
• Follow standard operating procedures for incident handling and reporting.
• Document finding and escalate incidents to L2/Le analysts when required.
• Collect, analyze, and disseminate threat intelligence to relevant stakeholders.
• Support continuous improvement of SOC process and detection capabilities.
• Identify any technology gaps and contribute to designing solutions to address them.
• Support the automation effort to streamline and accelerate triage response.
• Monitor, analyze, prioritize Cyber Security events, initiate response, and remediation actions.
• Ensure to meet the SLA for all the tickets.
• Ensure defined process and procedures are followed.
• Act as a team player supporting peers, and department management.

Skills and Qualification (Functional and Technical Skills)

Functional Skills:

• Bachelor’s degree in computer science, IT, Cyber Security, or related field.
• 2 years’ experience in cyber security. SOC Experience preferred.
• Good verbal, written, and interpersonal communication skills.
• An ability to quickly gain a thorough knowledge of operations and products.
• Team Player: Support peers and department management
• Excellent attention to detail and ability to identify and analyze complex patterns.

Technical/Business Skills:

• Deep understanding of attack vectors, tactics, techniques, and procedures (TTPs)
• Familiarity with security tools such as SIEM, Antivirus, EDR, Email gateway etc.
• Security certifications such as CompTIA Security+, CEH or similar.
• Experience with platforms like Splunk, IBM QRadar or Microsoft Sentinel
• Familiarity with incident response frameworks – NIST, MITRE ATT&CK

Relationships & Collaboration

• Reports to: Sr. Manager SOC
• Partners: SOC Analysts

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.