Information Security Engineer I - IAM Operations

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition

Be at the Forefront of Identity and Access Management Defense: Support efforts in identifying, configuring

and managing toxic access combinations (Segregation of duties issues).

Shape the Future of Identity and Access Management Roles Program: Contribute to the continuous

improvements of our IAM processes and expand our Roles program and mentor the next generation.

Job Details

Position Title:  Information Security Engineer I - IAM Operations

Career Level:  P1

Job Category: Associate

Role Type: Hybrid

Job Location: Bangalore

About the Team:

The IAM Operations team is a community of dedicated professionals committed to safeguarding our

organization’s information security. Our values - inclusivity, transparency and excellence – drive everything we do. We strive to ensure our users have the appropriate levels of access. Join us and make a meaningful impact on our IAM posture.

Impact

This position utilizes technical proficiency to perform data analysis, identify user needs and provide daily

operational business system support. Gathers business requirements, conducts assessments and identifies

functional specifications to ensure that developed solutions support business objectives. May involve elements of system testing or development. Determines and ensures compliance with system requirements and company standards.

Key Deliverables (Duties and Responsibilities)

·Ensuring that the organizations’ data and infrastructure are protected by enabling the appropriate security controls.

• Work with data elements such as Application and HR data

• Generate User/Business Role Access Reviews
• Continuous evaluation of Business roles and opportunities for improvements

• Continuous evaluation and monitoring of Segregation of Duties Issues (Toxic Access Combinations)
• Generate communication, process, and educational plans to implement solutions
• Support user acceptance testing through test case generation, template creation, and result tracking
• Provide primary support for day-to-day IAM activities.
• Assist with maintaining the IAM process and procedural documentation.
• Monitor Lifecycle Management (LCM) of users and ensure alignment with corporate requirements.
• Assist with tracking and producing IAM metrics including key performance indicators.
• Work with business stakeholders to review employee access.
• Other daily and ad-hoc IAM tasks as assigned.

Skills and Qualification

Functional Skills:

Team Player: Support peers and department management

Attention to Detail: Ensure accuracy and thoroughness in all tasks

Communication: Excellent verbal, written and interpersonal communication skills.

Problem Solving: Handel and escalate issues appropriately and with professional customer service skills.

Technical/Business Skills:

·Good understanding of Information security, Identity and Access Management (IAM)

·Bachelor’s degree or equivalent education. Experience 2-4 year in Security Industry.

·Experience working in mixed OS environments (Windows, Linux, UNIX/BSD)

·Familiar with general cloud computing and related security concepts.

·In-depth technical knowledge of computer sciences

·Identifying unauthorized access and offering corrective solutions to the business

·Knowledge of Security Across Various Platforms

·SailPoint/IIQ:  Familiarity with SailPoint IIQ functionality.

·An ability to quickly gain a thorough knowledge of the bank’s operations and products.

·Fundamental data analytic skills leveraging Excel, Tableau, PowerBI, ect

Relationships & Collaboration

Reports to:  Manager of Information Security

Partners: Cross-functional teams and business stakeholders

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.