Head of Information Security - India

FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Job Title: Head of Cybersecurity India
Location: Bengaluru, India
Job Level: L5

Job Category: Managing Director

Position Overview

First Citizens India, is rapidly expanding its presence in Bengaluru as a strategic extension of global operations. Focused on scaling enterprise and digital support capabilities across business, risk technology, operations, and cybersecurity. This growth aligns with our commitment to delivering secure and compliant services globally.

We are looking for a dynamic and experienced Head of Cybersecurity to establish and lead the cybersecurity function. This leader will be responsible for building a world-class team that supports enterprise cybersecurity operations for the US while also driving security governance, compliance, and regulatory readiness for the India entity. The role will serve as a key bridge between global cybersecurity strategy and local execution, ensuring alignment with enterprise policies and evolving Indian regulations. It includes oversight of security operations, risk governance incident response, identity and access management and regulatory engagement.

Key Responsibilities

Strategic Leadership & Capability Growth

• Engage with global stakeholders and to drive the development and implementation of cybersecurity strategy.
• Ensure consistent and transparent communication with global stakeholders, with strong focus on governance, reporting, and issue resolution.
• Collaborate with global leadership to determine capability buildout in India to support global operations.
• Hire, lead, and mentor a diverse team of cybersecurity professionals across GRC, Identity & Access, Cloud, and Infrastructure Security.
• Continuously focus on maturity growth of teams in India in line with best in class global capability centers.
• Actively support the capability agenda via certifications, learning pathways and career development opportunties.
• Develop internal capabilities through certifications, learning pathways, and career growth opportunities.

Local CISO and Risk, Compliance & Regulatory Management

• Define and implement the cybersecurity roadmap for First Citizens India entity in line with global standards (NIST, ISO 27001, CIS, Zero Trust) and local regulatory requirements
• Act as the senior-most security leader in India, representing cybersecurity in board, regulatory, and risk governance forums.
• Collaborate with the global ECSO team to localize security frameworks and manage cross-border security programs.
• Own regulatory compliance related to Indian operations (IT Act, DPDP) and support global regulatory needs (SOX, GDPR, GLBA).
• Build partnerships with industry bodies, regulators, and external stakeholders to stay ahead of compliance and threat landscapes.

Operational Security Oversight

• Create routines and mechanisms to provide delivery and operational oversight for work being done from India team.
• Lead all aspects of cybersecurity operations including Security Operations Center (SOC), incident response, threat intelligence, endpoint protection, cloud security, and data loss prevention.
• Ensure robust security monitoring, vulnerability management, and access governance across hybrid infrastructure.
• Manage audits, compliance activities, risk assessments, and implementation of security tools and controls.
• Coordinate response and resolution for security incidents and ensure business continuity readiness.

India Site Leadership

• As a key member of the India Leadership Team, shape and support site-wide priorities including capability development, talent strategy, Inclusion and Belonging, employee engagement, and local governance.
• Represent the Cybersecurity function in cross-functional leadership forums, contributing to the strategic and cultural evolution of First Citizens India.

• Champion and foster a high-trust, high-performance culture anchored in integrity, resilience, and collaboration.
• Drive internal awareness and training to embed security-first culture among associates.
  Team Building & People Leadership
• Help with India related enterprise risk assessments, vendor risk programs, and third-party security evaluations.

Qualifications & Experience

• Bachelor’s or Master’s degree in Information Security, Computer Science, or related discipline.
• 18+ years of progressive experience in technology, preferably cybersecurity, including 10+ years in a leadership role.
• Certifications: CISSP, CISM, or equivalent preferred.
• Experience in BFSI, global capability centers, or regulated industries with mature risk and control frameworks.
• Deep expertise in security architecture, endpoint/cloud security, regulatory compliance, SIEM/SOC, and third-party risk.
• Strong stakeholder management experience with global teams, regulators, and leadership.
• Experience working in a global matrix organization.
• Understanding of cybersecurity legal landscape and evolving guidelines.

Why Join Us
Purpose-Driven Growth: At First Citizens India, you’ll help build the digital and operational foundation of a 125+ year-old U.S. bank that is now scaling globally with purpose and ambition.
Leadership Impact: This role is not just operational—it’s strategic. You will directly shape the security culture, infrastructure, and trustworthiness of a growing organization.
Innovation & Autonomy: Operate at the forefront of cybersecurity by leveraging modern tools, frameworks, and global partnerships—while influencing key decisions locally.
Inclusive & Agile Culture: We foster a collaborative, high-trust culture where differences are embraced, and every leader plays a hands-on role in transformation.
 

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.