Information Security Analyst

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. 
And that's where you come in:
As an Information Security Analyst you will be responsible for proactive threat monitoring, investigation, and response. Key duties include managing security Jira tickets, analyzing SIEM/SOAR alerts, conducting incident response, and recommending security improvements including policies and procedures. This role requires strong analytical skills and collaboration to maintain a robust security posture. This role offers a dynamic entry point into cybersecurity, providing a foundation for growth into diverse security career paths. 

What you will be doing:

• Efficiently manage and prioritize security-related Jira tickets and queues, ensuring timely resolution and accurate tracking of vulnerabilities, incidents, and remediation efforts.
• Oversee the monitoring of security alerts and events from various security tools and partners (e.g., SIEM/SOAR Tickets)
• Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans. 
• Conduct investigation, containment, and other response activities with business stakeholders and groups.
• Conduct advanced analysis of security events to identify and mitigate potential threats
• Evaluate and recommend new security technologies and solutions needed for security operations
• Support security training and awareness programs.
• Collaborate with other teams to enhance security posture and integrate cybersecurity best practices.

What you will need to know/have:

• Ability to work effectively on a remote team in a collaborative, fast-paced, and dynamic environment.
• Strong communication skills, with the ability to convey technical concepts to both technical and non-technical stakeholders.
• A polite, professional demeanor and a commitment to fostering a positive and respectful workplace.
• Bachelor’s degree or equivalent education and experience
• Minimum of 5-7 years of experience in security operations or related information technology field
• Experience tracking and managing tickets in a Jira ticketing system or equivalent system 
• Extensive hands-on experience with security tools and technologies
• Strong understanding of advanced cybersecurity principles and practices
• Expertise in using and managing security tools and technologies (e.g., SIEM, EDR).
• Excellent problem-solving skills
• Strong communication and interpersonal skills
• Proven experience in leading and managing security operations teams.

Get in on all the awesome at Instructure

• We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
• Competitive compensation and participation in Instructure’s equity program
• Flexible schedules and a remote-friendly culture, with hybrid or onsite work based on business needs
• Generous paid time off, including global holidays and our annual “Dim the Lights” company-wide shutdown from December 26 to December 31
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work—typically a Mac, with PC options available in some locations
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be — and when we openly welcome those ideas, our environment is better and our business is stronger.At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.All Instructure employees are required to successfully pass a background check upon being hired.