Client Resiliency Testing, Vice President

Job Summary:

We are seeking a dedicated and experienced Vice President, Client Resiliency Testing to join our Enterprise Resiliency Office. The ideal candidate will be responsible for developing, implementing, and managing a comprehensive client resiliency testing program working closely with and taking direction from Resiliency Client Engagement Leads. This role requires a strong understanding of a Custody Bank resiliency frameworks, testing methodologies, regulatory requirements, and the ability to work collaboratively with various stakeholders, including clients, to ensure the robustness of our resiliency partnership with our clients.

Key Responsibilities:

• Develop and Implement Testing Frameworks: Design and implement structured client resiliency testing frameworks to evaluate the robustness of delivery of services to the client important business services.
• Joint Testing with Clients: Collaborate closely with clients to conduct joint resiliency testing exercises (e.g. tabletops). Ensure that clients are actively involved in the testing process to provide them with comfort and assurance regarding the firm's resiliency posture 
• Manage Testing Activities: Oversee the execution of client resiliency tests, including planning, coordination, and reporting of test results as directed by the Client Engagement Lead. Ensure that all tests are conducted in accordance with established standards and procedures.
• Standardizing Nomenclature: Collaborate with internal teams to standardize nomenclature for different regions and teams to avoid confusion.
• Stakeholder Engagement: Collaborate with internal and external stakeholders, including clients, to understand their resiliency testing expectations and success criteria
• Continuous Improvement: Identify opportunities for improving the client resiliency testing process to enhance the overall effectiveness of the program.
• Reporting and Documentation: Prepare detailed reports on testing activities, findings, and recommendations. Maintain comprehensive documentation of all testing processes and results.
• Training: Provide training and guidance to team members on resiliency testing methodologies and best practices.
• Orchestrate Simulation Exercises: Develop and execute comprehensive exercises that bolster operational and technological resilience 
• Post-Exercise Analysis: Work with the business stakeholders to conduct thorough post-exercise analysis, synthesize corrective actions, manage tracking and monitoring of progress

Qualifications:

• Education: Bachelor's degree is preferred.
• Experience: Minimum of 10-15 years of experience work experience in corporate setting, with 5 – 10 years in resiliency testing, disaster recovery, or a related field. Experience in managing testing programs and leading teams is highly desirable.
• Industry Experience: Extensive experience at the Vice President level in planning, designing, and leading resiliency exercises for an executive audience at large corporate, multinational financial institutions (preferably G-SIFIs), including loss of vendor/counterparty, IT disaster recovery events, cyber incidents, geopolitical tensions, and pandemics. Client engagement experience is also required.

Skills:

• Strong technical writing skills, communication abilities, and expert-level proficiency in producing exercise decks in PowerPoint, and writing detailed after-action reviews
• Confident presentation and verbal communication skills
• Excellent analytical and problem-solving abilities.
• Strong leadership skills and the ability to work collaboratively with diverse teams.
• Knowledge of regulatory requirements and industry standards related to resiliency.
• Executive presence - comfortable, confident, and effective in interacting with all levels of senior and executive leadership.
• Extensive knowledge around the operation of key international financial systems, an understanding of the current threat landscape, operational resilience and international regulatory considerations, and systemic risk scenarios
• Outstanding organizational skills required to manage multiple, complex projects collaboratively with a diverse set of stakeholders, subject matter experts, and senior leader 

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.