Crisis Scenario Resiliency Testing , Vice President

Job Summary:

We are seeking a dedicated and experienced Crisis Management Testing VP to join our Testing CoE, Enterprise Resiliency Office. The ideal candidate will be responsible for developing, implementing, and managing a comprehensive crisis management testing program. This role requires a strong understanding of crisis management frameworks, testing methodologies, and the ability to work collaboratively with various stakeholders to ensure effective testing of our crisis response capabilities.

Key Responsibilities:

• Develop and Implement Testing Frameworks: Design and implement structured crisis management testing frameworks to evaluate the robustness of crisis response systems.
• Manage Testing Activities: Oversee the execution of crisis management tests, including planning, coordination, and reporting of test results. Ensure that all tests are conducted in accordance with established standards and procedures.
• Standardizing Nomenclature: Collaborate with internal teams to standardize nomenclature for different regions and teams to avoid confusion.
• Stakeholder Engagement: Collaborate with internal and specific external stakeholders, including clients, to understand their crisis management requirements
• Continuous Improvement: Identify opportunities for improving the crisis management testing process to enhance the overall effectiveness of the program.
• Reporting and Documentation: Prepare detailed reports on testing activities, findings, and recommendations. Maintain comprehensive documentation of all testing processes and results.
• Training: Provide training and guidance to team members on crisis management testing methodologies and current practices.
• Assess and Enhance Cyber Defenses: Design test scenarios to proactively unearth attack vectors and thwart threats to the company's digital assets.
• Orchestrate Simulation Exercises: Develop and execute comprehensive simulation exercises that bolster operational and technological resilience.
• Post-Exercise Analysis: Conduct thorough post-exercise analysis, synthesize corrective actions, manage tracking and monitoring of progress, and plan future simulations to confirm the efficacy of implemented improvements.

Crisis Scenarios:

The Crisis Management Testing Lead will be responsible for testing against a variety of crisis scenarios, including but not limited to:

• Operational Incidents: Physical, technological, cyber, or market-based events that disrupt the ability to deliver agreed products and services. Examples include natural disasters, major power outages, major IT outages, cyber-attacks, and pandemics.
• Counterparty Crisis Events: Scenarios where there is the potential for a counterparty to fail in its ability to meet its contractual obligations, including default or imminent default.
• Data Loss and Cyber Incidents: Scenarios involving data loss, exfiltration, malware/ransomware attacks, data corruption, data breaches, DDoS/botnet attacks, and phishing attacks.

Qualifications:

• Education: Bachelor's degree is preferred.
• Experience: Minimum of 10-15 years of industry experience in crisis management testing, disaster recovery, or a related field. 5-10 years’ experience in managing testing programs and leading teams is highly desirable.
• Industry Experience: Extensive experience at the Vice President level in planning, designing, and leading resiliency exercises for an executive audience at large corporate, multinational financial institutions (preferably G-SIFIs), including loss of vendor/counterparty, IT disaster recovery events, cyber incidents, geopolitical tensions, and pandemics.

Skills:

• Strong technical writing and communication skills.
• Excellent analytical and problem-solving abilities.
• Strong leadership skills and the ability to work collaboratively with diverse teams.
• Knowledge of regulatory requirements and industry standards related to crisis management.
• Executive presence - comfortable, confident, and effective in interacting with all levels of senior and executive leadership
• Extensive knowledge around the operation of key international financial systems, an understanding of the current threat landscape, operational resilience and international regulatory considerations, and systemic risk scenarios.
• Outstanding organizational skills required to manage multiple, complex projects collaboratively with a diverse set of stakeholders, subject matter experts, and senior leaders.
• Exceptional writing skills, communication abilities, and expert-level proficiency in producing exercise decks in PowerPoint and writing detailed after-action reviews.

Additional Requirements:

• Due to the nature of crisis events, occasional off-hours support may be required, including weekends and holidays, requiring flexibility and readiness to engage beyond standard working hours if required to support real-time crisis management activities.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.