Tech Support Engineer
ECN02 - Bengaluru, Kalayani Platina (ECN02), India
INR 2250K-3200K (estimate) Senior-level Full Time
Tasks
- Assist customers proactively
- Collaborate with programmers QA testers and managers
- Coordinate departmental work
- Maintain customer relationships
- Monitor process execution and quality improvements
- Provide customer support responses
- Recommend improvements
- Resolve technical problems
- Serve as escalation point
- Troubleshoot hardware and software issues
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Agile methodology | Automation | Computer hardware | Desk support | Help desk | Help desk support | IT Service Management | IT service | Information Technology | Information Technology Infrastructure | Information Technology Infrastructure Library | Issue Tracking | Linux | Microsoft Azure | Microsoft Office | Microsoft Office 365 | Microsoft Windows | Microsoft Windows 10 | Office 365 | Operating Systems | Peripheral Devices | Scripting | Service Management | ServiceNow | Technical Support | Windows 10 | Windows server
Education
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