Microsoft Support Administrator
Farmington Hills, Michigan, United States
USD 70K-121K (estimate) Mid-level Full Time
Tasks
- Administer and troubleshoot Microsoft 365 user accounts
- Assist in backup recovery and security
- Assist with cross-training
- Communicate ticket status
- Create and maintain knowledgebase articles
- Escalate and collaborate with engineers
- Manage and support Microsoft Exchange Online
- Perform Active Directory administration and troubleshooting
- Provide technical support for Microsoft products
- Respond to support tickets and resolve issues
- Track incident progress
Perks/Benefits
Skills/Tech-stack
Active Directory | Conditional Access | DHCP | DNS | EndPoint Manager | Exchange Online | Groups Policy | Intune | MFA | Microsoft 365 | Microsoft Azure | Microsoft Endpoint | Microsoft Endpoint Manager | Powershell | Support Ticketing Systems | Support ticketing | Ticketing systems | Windows server
Education
Regions
Countries
States
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