Information Technology Specialist (Incident Responder)

Tasks

• Capture action items for problem management
• Conduct post-incident reviews
• Coordinate incident restoration
• Execute runbooks
• Improve incident detection
• Join incident swarming
• Maintain incident documentation
• Perform incident triage
• Respond to on-call alerts

Perks/Benefits

• Hybrid work schedule
• On-call rotation
• Professional development

Skills/Tech-stack

Alerting | Blameless postmortem | Datadog | ITIL | Incident Management | Incident documentation | Monitoring | Observability | PagerDuty | Powershell | Prometheus | Python | Runbooks | SRE Principles | Service Desk | Slack | Zoom