Technical Success Manager
Tasks
- Align customer infrastructure and cloud strategy
- Conduct business and technical reviews
- Create customer workshops and enablement materials
- Drive post sales customer outcomes
- Identify upsell and expansion opportunities
- Maintain structured success plans
- Mitigate technical risks
- Monitor customer health and success criteria
- Support cyber resiliency planning
- Translate technical capabilities into business outcomes
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | Air Gap | Air Gap Architecture | Backup and Recovery | Cloud Platforms | Cloud platform | Customer Success | Cyber Resiliency | Data Protection | Enterprise CRM | Gainsight | Google Cloud | Google Cloud Platform | Hyper-V | Immutable backup | Microsoft 365 | Microsoft Azure | Microsoft Office | NAS | Operating Systems | Ransomware recovery | Risk Mitigation | SAN | SaaS | Salesforce | Storage networking | VMware | Virtualization
Education
N/A
Roles
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